Anthony Nicholas | Page 99

Courteous & professional service. Fantastic customer care. Always so polite and professional. Nothing is too difficult for them.  I always use Lokey for any work needed on my car as Fantastic customer care. Always so polite and professional. Nothing is too difficult for them.  I always use Lokey for any work needed on my car as I know I recieve honest feedback and they will only do work that is required at a fair price. I would recommend. 5 stars. More

by KIRKRED Verified Customer Verified Customer

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Ben's recent car service at Lokey Nissan Amberlin was my service manager; all work needed was completed as requested, and in less time than expected. I was very happy with everything. Amberli Amberlin was my service manager; all work needed was completed as requested, and in less time than expected. I was very happy with everything. Amberlin, Thank you.. More

by BMIELE Verified Customer Verified Customer

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Oil change and starter issue It was a pleasant easy experience and they even washed my car and fixed a flat tire while they did my tune up. Excellent all around! It was a pleasant easy experience and they even washed my car and fixed a flat tire while they did my tune up. Excellent all around! More

by DIERRE7 Verified Customer Verified Customer

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Great job by Anthony Nicholas and his fine techs. He keeps m Lokey Service always goes above my expectations and keeps my 2013 Altima running like new.He always keeps me up to date and the work is finished on ti Lokey Service always goes above my expectations and keeps my 2013 Altima running like new.He always keeps me up to date and the work is finished on time. He only recommends what is necessary, and keeps my 2013 Altima running like new and I put on a lot of miles in my job. More

by bobrichardssales Verified Customer Verified Customer

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Service review Service dept was courteou s prompt and did a good job on the warranty repair replacing the headliner. The service writer was very courteous and effic Service dept was courteou s prompt and did a good job on the warranty repair replacing the headliner. The service writer was very courteous and efficient. More

by jekpa Verified Customer Verified Customer

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Fast, affordable, professional Anthony had me in and out under an hour. I was taken care of and offered water a delicious donuts. Nice way to wait for my car to be professionally wo Anthony had me in and out under an hour. I was taken care of and offered water a delicious donuts. Nice way to wait for my car to be professionally work on! More

by crgroadrebel Verified Customer Verified Customer

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They are always pleasant They explain what the problem is and what needs to be done. If a mistake is made (all humans make them) they accept responsibility and fix it. One c They explain what the problem is and what needs to be done. If a mistake is made (all humans make them) they accept responsibility and fix it. One could not ask for more. More

by JP_MANFRED Verified Customer Verified Customer

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Stay away. You guys charged my card $1,000 as a refundable deposit and then used that same money to repair pre-existing damage on a used car that the salesman, A You guys charged my card $1,000 as a refundable deposit and then used that same money to repair pre-existing damage on a used car that the salesman, Anthony, pointed out to me (an abrasion on the rear bumper and rear rim) and a tint job that was riddled with bubbles. Once again, I was reassured that this was completely refundable if I decided not to go with the car. You guys couldn't even get me approved for decent financing (I was told that the financing office was closed or something to that extent) so I wait until the weekend is over to go to my credit union to explore other options. I eventually run across another vehicle and find financing for 10% lower than you were trying to sign me in to. When I reach back out to Anthony to explain that I had already found a car elsewhere and asked for my deposit back. His personally literally pulled a Dr. Jekyll/Mr. Hyde whilst telling me that I would need to pay out of my deposit for service that was done on their car (the pre-existing body damage, rim damage, and the tint was redone), saying something along the lines of I shouldn't have "pulled the trigger". Again, to this day, I have not purchased, signed up for, or committed to anything from Lokey VW, so what exactly did I commit to, or "pull the trigger" on? The next week I drive up there and ask for the manager that could address this. I'm told that he was out of town for several days and reassured that the manager would call me back, I left my contact number and email. It's now been two going on three weeks now nobody has tried to reach out to me, but I noticed you guys hadn't refunded anything back to me. To reiterate, you charged me $1,000 for something that I did not even own or sign for, to repair damage that your salesman, Anthony preemptively pointed out to me. You likely sold that car at a higher price points as a result of what you stole from me under the guise of a refundable deposit. Nothing was refunded back. No managers, nobody has bothered reaching out to me, you just took my money and swept everything under the rug. More

by Darin Verified Customer Verified Customer

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Excellent across the board From initially purchasing my car to going back for service, Lokey Nissan has consistently met and exceeded my expectations. I highly recommend them to From initially purchasing my car to going back for service, Lokey Nissan has consistently met and exceeded my expectations. I highly recommend them to everyone. More

by kiwanis.burr Verified Customer Verified Customer

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Excellent job Clean office, fresh coffee, nice people around, Wi-Fi. Excellent customer service. Excellent job as always. I will come back after 5000 miles again f Clean office, fresh coffee, nice people around, Wi-Fi. Excellent customer service. Excellent job as always. I will come back after 5000 miles again for service. More

by elzayukh Verified Customer Verified Customer

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