Anthony Paramo

INFINITI Of Orland Park responded

We’re very sorry to hear about the delays and issues surrounding your QX80 delivery and the lack of follow-through on our end. This isn’t the experience we aim to provide, and we understand your frustration. We’ll look into the $200 check and ensure you receive an update right away. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and were attended to promptly. Our team takes pride in providing friendly and timely service. If you need anything else, don't hesitate to reach out. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your experience and want to extend our sincere apologies for any inconvenience or discomfort caused during your visit. Providing exceptional customer service is paramount to us, and we're disappointed to learn that we fell short of your expectations. Rest assured, your concerns have been taken seriously, and we will address them internally to ensure that our team members uphold the highest standards of professionalism and courtesy at all times. Your feedback helps us identify areas for improvement, and we are committed to making the necessary changes to enhance the overall customer experience. If you would like to discuss your experience further or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with John Pullen! We're thrilled to hear that your experience was all uphill and that you received top-notch service from him. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you had the very best experience with us and that our team demonstrated expertise in what they do. Recommendations from satisfied customers like you mean the world to us, and we truly appreciate your kind words. If there's anything specific you appreciated or if you have any further feedback, please feel free to share. We're here to serve you, and your satisfaction is our top priority. Thank you for recommending us to everyone, and we look forward to the opportunity to serve you and others in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for leaving such a positive review! We're thrilled to hear that you found our service department to be both friendly and professional. It's wonderful to know that our team has consistently met your expectations by being on time for your appointments and addressing all your needs promptly. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Srkinney, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

ANTONYIA54, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Orland Park. We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Tonyluch24, So glad you had a great experience with us! We appreciate your consistent business and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park