INFINITI Of Orland Park

Excellent. I have dealt with Micheal for servicing on a couple occasions. He is always very professional I have dealt with Micheal for servicing on a couple occasions. He is always very professional More

I want to take the time out to sincerely thank Djamal Oucif, for going above & beyond throughout my car buying experience. From the very beginning he was extremely professional, honest, patient, and genu Oucif, for going above & beyond throughout my car buying experience. From the very beginning he was extremely professional, honest, patient, and genuinely committed to making sure i was taken care of He didn't just do his job he went above & beyond. He took the time to answer every question, and concern. He kept me informed, and made what could've been a stressful experience feel so easy & comfortable. Its extremely rare to find someone who actually cares about their customers and not just looking to make a quick buck. Djamal is exactly that kind of person. His kindness & dedication to go above & beyond deserves to be recognized. Thank you Djamal & Zeigler Infiniti for making such a big difference and providing an experience that i will genuinely remember. I highly recommend them to anyone. More

They always treat me with respect, I love Infinity of orland park great dealership. Very nice dealership orland park great dealership. Very nice dealership More

Great service all around. Courteous and professional staff. Mike kept me updated throughout the wait and got me out in time to make it to my next appointment. Thank you for ma Courteous and professional staff. Mike kept me updated throughout the wait and got me out in time to make it to my next appointment. Thank you for making a stressful morning hassle-free. More

My experience with the dealership was very positive. Ken was friendly, professional, and helpful throughout the process, and made sure my questions and concerns were addressed. Overall, I felt valued as Ken was friendly, professional, and helpful throughout the process, and made sure my questions and concerns were addressed. Overall, I felt valued as a customer and was satisfied with the service I received. More

I arrived at 10:30 am for a battery check with corroded post, I was told it was the post that needed to be changed because battery tested good, I was charged $129.00 for connectors that only cost $18.99 on post, I was told it was the post that needed to be changed because battery tested good, I was charged $129.00 for connectors that only cost $18.99 on Amozon. Only to be told car still wouldn't start and now we made a mistake because now the battery is test faulty and I needed a new battery total ending up being $447.94. If it was the battery we could have just cleaned the connector but because of the order in which I was given the problem, I feel like you did that order to get more money out of me. I'm happy my car is running fine but this is why I dread coming to the dealership. So I'm not happy at all. The connector price of $129.00 should've been taken off because of the mechanics error. I bring my car there all the time and don't feel I was treated as a valued customer just another $ opportunity. More

It took a minute for someone to come out but once Michael did it was smooth sailing from there did it was smooth sailing from there More

I call several times trying to get updates on my vehicle, to no avail No one never got in touch with me until I drove up to the dealership to get an update to no avail No one never got in touch with me until I drove up to the dealership to get an update More

Service Advisor was great! !! The new location is a major step down in ambiance etc., feels like your at a Nissan dealership and NOT AN INFINITI dealership, which greatly takes !! The new location is a major step down in ambiance etc., feels like your at a Nissan dealership and NOT AN INFINITI dealership, which greatly takes away from the Infiniti ownership experience! I won’t be going back. More