Anthony Pena

It is always a very good experience Sales and finance staff always very friendly and ready to serve staff always very friendly and ready to serve More

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Very easy process. .got a nice car and my salesman was awesome and stood by us the whole time .got a nice car and my salesman was awesome and stood by us the whole time More

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Excellent service! ! The sales department was great! Willy Pérez and the management staff are nice and professional. Will definitely recommend ! The sales department was great! Willy Pérez and the management staff are nice and professional. Will definitely recommend More

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WOWWWW, What a Stellar Professional Group of Guys to work with! Jesus Gamaz Soto, el Capo JeJe Cesar Gamez Soto, Under Boss Anthony Peña, - Boss Man Heston Hale - Finance Guru I couldn’t be happier. Al with! Jesus Gamaz Soto, el Capo JeJe Cesar Gamez Soto, Under Boss Anthony Peña, - Boss Man Heston Hale - Finance Guru I couldn’t be happier. All razzing aside these Gentleman are the ones to go to. Jayme More

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The Worst Experience I have ever had, in my 25 years of buying cars. I came in, knowing exactly what I want, what I've got and what I need. I have a job, great credit, and a hefty down payment. I thought t buying cars. I came in, knowing exactly what I want, what I've got and what I need. I have a job, great credit, and a hefty down payment. I thought this would make my experience so effortless and easy. I was left in the care of Anthony Pena. He was a complete jerk. He's a condescending blowhole (to be honest). He treated me like I am a complete idiot. Talked down to me, was argumentative, impatient, and easily aggravated. He and I went back and forth in negotiation. I told him I would not accept the sticker price, (there is a $2k off MSRP online sale going on), he got a horrible attitude. He said, "this is the only one in AZ", as if that changes things. He ain't grabbing me by the xxxxx!! I told him I was done. I would no longer be interested in buying from them, because of him. He responded with, "good, you're being difficult and we don't want customers like you!" I wasn't sure if he is always a condescending xxxxxx, who treats customers like they're disposable, or if he's intimated by my knowledge and experience. This is a $70,000 purchase, he'd make money on this deal, regardless. It seems like he wants to make it with little to no negotiating or customer service skills, what-so-ever. I will be shopping elsewhere. Thanks Mr. Pena, you not only lost my business, but I'm going to tell everyone who will listen about the nightmare sales experience I had at Larry Miller Avondale with Anthony Pena. More

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This is what happened today when I went in you purchase I went into this dealership to order a new Jeep Rubicon. met with the sales associate and he was very helpful. I explained that I was buyin purchase I went into this dealership to order a new Jeep Rubicon. met with the sales associate and he was very helpful. I explained that I was buying the vehicle with a FCA executive discount so he wouldn't be making any money. He said no problem and went to work looking for my vehicle . We discovered that the vehicle that I wanted needed to be ordered so I wanted to think about it overnight. The next day, I called and asked what was needed to order it and was told "at least $500" but we are flexible. I special order cars for customers all the time. When I arrived , I was then told by his manager Anthony Pena that I would now need 15% which was about $10k. I asked why , and wasn't really given a believable reason. I called my family member who used to be over all of the service for Chrysler, Dodge and Mopar in the US , and he said that is nonsense , and told me to ask for the Sales Manager ( who was in a meeting). Well Anthony Pena continued to be rude and condescending until I said " Since you are waiting for your manager to get out of a meeting, why don't you call me and tell me what he has to say." It was then that Anthony Pena said, " don't worry, we won't be calling you as we don't need customers like you." This was in front of other people as well who witnessed this flippant behavior Nice ,,,, I made my purchase order with the Bill Luke dealer and was treated with courtesy and respect and that is where my vehicles will be serviced in the future because of this individual . It is unfortunate that sales people like Mr. Pena ruin it for a whole dealership , I don't know where Mr. Pena acquired his customer shrive skills, but they need some polish for sure. As I have had excellent service from Mike Veselik the Service Adviser . So you have choices to spend your cash , so I spent $65k elsewhere , So Mr. Anthony Pena, not to worry you will not have customers like me to this dealership or any referrals by me, which is again unfortunate because there is obviously some very good people that understand what good customer service really is. More

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False advertising, did not honor the price we discussed, tried to force me into something I didn’t want. Will never come back or give referrals!! They don’t care about the customers or what you want, they o tried to force me into something I didn’t want. Will never come back or give referrals!! They don’t care about the customers or what you want, they only care about the money!! Horrible!! Don’t recommend! More

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I bought my Rubicon Unlimited there and was very happy with that experience. However, I take my jeep in for its first service and notified the service advisor prior, not to rotate my brand new 35 inch NIt with that experience. However, I take my jeep in for its first service and notified the service advisor prior, not to rotate my brand new 35 inch NIttos. Not only did I notify him verbally, when I did the key drop I checked oil change only. So I pick the jeep up, and they did rotate the tires, OK not the end of the world, so I asked did you rotate the spare in? He said no, I asked why not? He said, because you didn’t tell us too, LOL. So they took it back and rotated the spare in to the wrong position and wanted to argue about where it should go, I do not make the rules... the tire professionals do, it’s all over Google....however my service advisor, Michael Veselik, guessed differently with my $400.00 tires. So anyways, I go to leave and my glove box is wide open? xxx? So I leave, Realize my spare tire center-cap Is on upside down so I cannot see out of my camera. I also realize that my jeep has the same dirt and bugs everywhere,... even though they indicated they had washed it. Please note they had the jeep from 7AM till 4 PM. Overall not a good experience and I’m not sure I will be back More

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Fantastic experience !!!!! I can’t say enough about Shant !!!!! This was by far the best purchase experience we have ever had !!! Walked in not really knowing what we were looki I can’t say enough about Shant !!!!! This was by far the best purchase experience we have ever had !!! Walked in not really knowing what we were looking for but had a budget to stick to !!! Shant listened to our needs and found an amazing vehicle !!! He is a very honest and compassionate man with a big heart !! Everyone at the dealership treated us with utmost respect and kindness !! Will never go anywhere else !!!! Thank you to all !!! More

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Pleasant experience I’m usually very anxious about buying a new car and everyone I dealt with their made my experience very pleasant. I had a great experience. Will def I’m usually very anxious about buying a new car and everyone I dealt with their made my experience very pleasant. I had a great experience. Will definitely recommend to others. More

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