Anthony Rocchi | Page 5

surprisingly flawless i usually dont do reviews, but i like to reward exceptional service, because its hard to come by these days. i have purchased numerous new vehicles th i usually dont do reviews, but i like to reward exceptional service, because its hard to come by these days. i have purchased numerous new vehicles through the years. i can say this was the smoothest transaction i have had. no pressure, knowledgeable and professional at all times. i initiated telephone contact with manager Mike Villari, who searched for 2 days, finding the preferred model. the truck was delivered and then i spoke with salesman Anthony Rocchi. Mr Rocchi insured i understood the vehicle, warranties and all the "gadgets". i then met with finance and completed the no pressure transaction. i will return to Faulkner and would recommend this dealership. it was a breath of fresh air and pleasant surprise in todays times. More

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service dept Thanks for everything guys I’m happy with the service u guys provided to me I will keep coming back and I will definitely recommend this dealership to Thanks for everything guys I’m happy with the service u guys provided to me I will keep coming back and I will definitely recommend this dealership to everyone More

by JNATALI84 Verified Customer Verified Customer

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Phil Sales Rep Fantastic!Anthony also looking out for me. Phil was GREAT! What I learned...get everything in WRITING. When I purchased my Tundra, part of the deal was a $1000 for a trade in vehicle unseen. ( Phil was GREAT! What I learned...get everything in WRITING. When I purchased my Tundra, part of the deal was a $1000 for a trade in vehicle unseen. (note the trade in vehicle was not on campus day of purchase). I asked for this in writing day of purchase, I was told to trust that Toyota is honest! Note, I repeated three times the price of the Tundra, interest rate and trade in value of $1000. Day of trade in I was told by a manager that they would give me $500, after disagreeing and push back I received $750. I should have videoed our conversation about $1000 unseen. I was bragging about my Toyota purchase prior to my trade in, NOW, my story has changed a bit, kind of sweet and sour, honesty? Once again, get all deals in writing or video the agreement. Phil was great and also Anthony as I spoke to him a few times during my visits at Toyota. More

by TCHMPD Verified Customer Verified Customer

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Warranty Service Throughout the time I have had my Rav 4 the service I hhave received has been great. Everyone who works in the service dept. is so efficient and accom Throughout the time I have had my Rav 4 the service I hhave received has been great. Everyone who works in the service dept. is so efficient and accommodating. It is always a pleasure to go. You are greeted with smiling faces and leave there with a smile on your own face. I would recommend Faulkner Toyota to all my friends. More

by BAM2265 Verified Customer Verified Customer

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Amazing So thankful and happy i went to Faulkner. Best decision i made. Great team great customer service. I would definitely recommend this dealer to other p So thankful and happy i went to Faulkner. Best decision i made. Great team great customer service. I would definitely recommend this dealer to other people More

by MARYMARG.GROSS Verified Customer Verified Customer

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amazing wonderful profesionalizim, best experience wonderful people work with you in every way to please the customer. satisfaction ,make sure customer are satisfied and very concern about safety. will wonderful people work with you in every way to please the customer. satisfaction ,make sure customer are satisfied and very concern about safety. will definately recommend to anyone. Anthony rocchi and David rice are two amazing human being. More

by CARLENEMONEA Verified Customer Verified Customer

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Overall good experience Even though no one was on the phone, it took a few minutes for someone to acknowledge that I was standing waiting to be helped. Otherwise very frien Even though no one was on the phone, it took a few minutes for someone to acknowledge that I was standing waiting to be helped. Otherwise very friendly and efficient. More

by MRPERRI56 Verified Customer Verified Customer

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Very efficient process. Salesman was very knowledgeable and helpful in explaining the differences in the Avalon models. Anthony gave a thorough description of all the option Salesman was very knowledgeable and helpful in explaining the differences in the Avalon models. Anthony gave a thorough description of all the options and equipment in the vehicle. More

by MRPERRI56 Verified Customer Verified Customer

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Great sales man Anthony Rocchi Anthony always replied to my questions quickly. Also he was very pleasant and patient until I made a final decision to purchase Rav 4 Hybrid. Anthony always replied to my questions quickly. Also he was very pleasant and patient until I made a final decision to purchase Rav 4 Hybrid. More

by MIHOLEE Verified Customer Verified Customer

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New Car Purchase Great experience at this dealership while purchasing our new vehicle. Staff was polite, knowledgeable, and facilitated our process. Anthony Rocchi was Great experience at this dealership while purchasing our new vehicle. Staff was polite, knowledgeable, and facilitated our process. Anthony Rocchi was our sales person and did an excellent job. Bill Blythe handled the financing with ease and answered all questions. Would highly recommend. More

by MSIVALIN103 Verified Customer Verified Customer

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