Anthony Rodriguez

Just abysmal. Once they get your money, they don't care. Zero follow-up on essential paperwork and zero concern. Voicemail messages, emails, and text messages a Once they get your money, they don't care. Zero follow-up on essential paperwork and zero concern. Voicemail messages, emails, and text messages all go ignored. It's hard to imagine their service being much worse. Sure, they have some nice vehicles on the lot, but if you want to buy a whole bunch of headaches along with your new car, pick Audi Lakeland. I have been buying new and used cars for 40 years and I have never seen such substandard service. And they are supposed to be a premium dealership. Nothing premium about the service. Anthony in sales was OK. After that, nose dive. Another thing I found distasteful was the condescension as I expressed my concerns. The woman who offered to help me told me to text her if I wanted to reach out after hours. Then when I texted her at about 5:30 PM, she told me to quit bothering her because she was with her family. Sure, they are selling premium German wheels, but their service was like a used car lot from somewhere out in the woods. Too bad for them because I keep myself and 4 other people in wheels, and I would have shopped there in the future if they would've shown the slightest degree of concern. The BMW and Mercedes dealerships are 5 minutes away. More

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Zane was awesome, very helpful and honest. Everyone was very friendly and made sure I was taken care of. Also, excellent atmosphere! Everyone was very friendly and made sure I was taken care of. Also, excellent atmosphere! More

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Súper complicado una buena experiencia un trato súper especial los recomiendo 100 por ciento son los mejores especial los recomiendo 100 por ciento son los mejores More

by ARTEAGARPABLO20 Verified Customer Verified Customer

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Experience was great. Our seller, Anthony was great. Very nice and attentive. Didn’t feel forced to buy something I didn’t like and he made sure he found something I liked Our seller, Anthony was great. Very nice and attentive. Didn’t feel forced to buy something I didn’t like and he made sure he found something I liked. Manager, Avy was great as well. They made sure my needs were taken care of and made sure I left home feeling sure of my buy. 5/5 best Audi dealer I’ve been to. More

by Pamela Crespo Verified Customer Verified Customer

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This was one of the best experiences every everyone was respectful courteous and helpful. I was extremely worried about my vehicle and the ability to get a new one and they made sure that the end result wo respectful courteous and helpful. I was extremely worried about my vehicle and the ability to get a new one and they made sure that the end result worked in both of our favor. More

by KIMBERLYBLEU Verified Customer Verified Customer

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This dealership provided an exceptional experience. The environment was welcoming, the customer service was impeccable, and the communication was outstanding. I highly recommend this dealership to all The environment was welcoming, the customer service was impeccable, and the communication was outstanding. I highly recommend this dealership to all prospective new car buyers. More

by JYAHIRAH Verified Customer Verified Customer

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Anthony was very helpful and professional in helping us choose a car. Vito was very helpful in helping us with the paperwork. Great Service! choose a car. Vito was very helpful in helping us with the paperwork. Great Service! More

by Wlmsway Verified Customer Verified Customer

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Antony was very helpful, and even worked after-hours to help us make the best deal, and complete all paperwork. help us make the best deal, and complete all paperwork. More

by xstevex1 Verified Customer Verified Customer

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Excelent service Excelent service Antony and chib were very helpful and polite they helped us a lot very helpful and polite they helped us a lot More

by GABRIELAYCAZA Verified Customer Verified Customer

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Very easy car buying experience. Anthony was accommodating and knowledgeable; the closing process was efficient. Thank you! Anthony was accommodating and knowledgeable; the closing process was efficient. Thank you! More

by mattrice56 Verified Customer Verified Customer

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