Anthony (Tony) Barton | Page 13

Dave Cassidy Oil Change Great customer service by Tony. Nice lounge to work in. Tony was very knowledgeable and through in explaining what I had done to my GMC Terrain. Great customer service by Tony. Nice lounge to work in. Tony was very knowledgeable and through in explaining what I had done to my GMC Terrain. More

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excellant thank you for the prompt attention to detail and very quick service.Tire rotation oil change and twenty seven point inspection this will keep our new thank you for the prompt attention to detail and very quick service.Tire rotation oil change and twenty seven point inspection this will keep our new car in tip top shape. More

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Great Professional Service Went in for regular, expected service and it was found I needed replacement rear brake pads to remain safe. The courtesy checks on serviced vehicles a Went in for regular, expected service and it was found I needed replacement rear brake pads to remain safe. The courtesy checks on serviced vehicles are very valuable / worthwhile! More

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Very courteous and professional.. They were very helpful in understanding my problem and able to complete job within the estaments .. They were able to find out what the problem was an They were very helpful in understanding my problem and able to complete job within the estaments .. They were able to find out what the problem was and repair quickly . More

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Great experience Easy scheduling a appoiment, and got my truck done in a timely manner. Kept me up to date on what was going on through the process. Easy scheduling a appoiment, and got my truck done in a timely manner. Kept me up to date on what was going on through the process. More

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Service Everyone is very friendly and helpful. The service was great! I chose to stay while the car was being worked on and it didn’t take to long before I go Everyone is very friendly and helpful. The service was great! I chose to stay while the car was being worked on and it didn’t take to long before I got my keys and car back! More

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Always a pleasure. I have dealt with Ray Skillman GMC for years. I've never had a problem with staff or service. They aim to please at Ray Skillman. Thank you for great I have dealt with Ray Skillman GMC for years. I've never had a problem with staff or service. They aim to please at Ray Skillman. Thank you for great service throughout the years. More

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Never going back. I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, D I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, Duramax. She said it would not take more than 30 minutes for the engine air filter to be replaced. So I confirmed the appointment. During my service, Tony, a service consultant came to talk to me about the service. He asked why I wanted my air filter changed, many times. As well as berating me on my decision to get my GMC truck serviced at a GMC dealer. I explained that I prefer having my vehicle serviced at a proper dealership, and the service to be done every six months. He did not like that response, and keep berating me with the same questions. To end this conversation he said that dealership does not have a diesel mechanic, so they don't work on diesels. When I asked him why he was treating a paying customer so poorly, he went back to his questioning. Keep in mind, I just wanted my engine air filter replaced, you do not need a diesel mechanic to do it, any mechanic can replace it. He said it would take two hours to get my air filter from the airport, as the part was not kept in stock. My vehicle is a 2005 GMC Sierra k2500 HD. I was informed during the appointment confirming phone call that they had the part, and the service would take half an hour. The service ended up taking over three hours, 190 minutes to be exact. During that 190 minute wait, I approached Tony to check the status of my vehicle, he ignored me. Tony was rude and unprofessional the entire time I was at the dealership. At the end of the appointment, as I was paying, I asked him why the dealership sold diesel GMC's, but did not work on them. He ignored me, once again. More

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Great service It is nice when a service team truly understands how to provide good service. This team always makes sure my needs are met and are patient with my sch It is nice when a service team truly understands how to provide good service. This team always makes sure my needs are met and are patient with my scheduling needs. More

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Very slow service on vehicle Had an appt. for oil change, arrived 7:45, finally got it done at 9"30. Oil change only, way too long. Was told only one person was back there doing Had an appt. for oil change, arrived 7:45, finally got it done at 9"30. Oil change only, way too long. Was told only one person was back there doing them. Maybe need another person or so. Maybe it was a bad day, but I wasn't a happy customer. Didn't get my car washed. More

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