Anthony (Tony) Johnson | Page 24

Everything is great here! Travelled from Illinois to buy a new M4. The whole buying process was very pleasant and the price was good. Thanks to Brad, Tony and Almin. Will surel Travelled from Illinois to buy a new M4. The whole buying process was very pleasant and the price was good. Thanks to Brad, Tony and Almin. Will surely recommend this dealership to my friends. More

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Best dealership in Rochester from beginning to end. We've been using Park Place Motors since we moved here years ago. We've bought new cars, leased new cars and bought used cars. Every experience has We've been using Park Place Motors since we moved here years ago. We've bought new cars, leased new cars and bought used cars. Every experience has been top notch and professional. From the moment you walk in, through the years bringing the cars in for service, we have never regretted giving them our business. Park Place goes above and beyond in customer service. I love my new car and will continue to buy/lease from them in the future. More

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My experience was amazing with all at Park Place Motor Cars I bought a new BMW X1 SAV and the delivery through the dealership was exceptional. Everyone I met and dealt with were friendly and concerned for me b I bought a new BMW X1 SAV and the delivery through the dealership was exceptional. Everyone I met and dealt with were friendly and concerned for me being familiar with the new vehicle. After the delivery I ordered the all weather floor mats and the parts department handled it and they installed them as well as the license plate when I brought it to the dealership. I am looking forward to having my vehicle serviced in the future. It was my best experience at a dealership I have had in my lifetime. More

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Bought a 12 year old mini van I bought a 12-year-old minivan from Luther Park Place and couldn’t be happier. I bought an 06 Honda Odyssey off their lot. After completing the finan I bought a 12-year-old minivan from Luther Park Place and couldn’t be happier. I bought an 06 Honda Odyssey off their lot. After completing the financing their safety inspection revealed it needed a few things to conform to their used car safety standards and asked for an additional day before I took delivery. They made the necessary repairs using quality parts. I feel like the safety of my family was of great concern to this dealership. I think anytime you buy a 10+ year-old vehicle You run the risk of Having issues but this dealership has left me feeling very confident loading up my large Family and going down the road. More

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Park Place Motor Cars Customer Our entire experience with Park Place Motor Cars has been outstanding! Knowledgeable, gracious, and very patient service. Guidance that truly meets th Our entire experience with Park Place Motor Cars has been outstanding! Knowledgeable, gracious, and very patient service. Guidance that truly meets the customer's needs and interests. Final product that combines high-quality, performance, and very reasonable price. We could not be happier with Park Place Motor Cars and with our BMWs! Thank you to Mr. Sam Castelli, Mr. James Taylor, and to the rest of the Park Place team for your time and exceptional service! More

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Excellent BMW Dealership Just purchased a new X3. Everyone was very helpful getting us through it. Features were thoroughly explained. Car was beautifully detailed for deliver Just purchased a new X3. Everyone was very helpful getting us through it. Features were thoroughly explained. Car was beautifully detailed for delivery. Had test drive to be sure everything was working properly. More

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Disappointed We have purchased several new and used cars at this dealership. We were always pleased. This time it was different. It felt disconnected, the car w We have purchased several new and used cars at this dealership. We were always pleased. This time it was different. It felt disconnected, the car was not cleaned prior to our driving it even tho I called a day ahead. The price quoted on the phone was not honored. Despite that I purchased the car at a new price. When we went to pick up the car it was still not very clean. The gas tank was less than half full( we had to drive directly to the gas station) and although we knew it ahead the dealership would not put on new tires. I was supposed to get two keys but they could only find one when we picked up the car. The Audi/BMW edge was missing. The payment (cash) process was extremely long and significant pressure to buy extra care and services. We did not get the impression the sales folks, cashiers and service folks worked at all well together. The car was a gift to our daughter. The ribbon promised at pick up was not delivered ( small issue but added to the disappointment). More

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Almin Alisa My wife Kaol and I, Charles Blink are very impressed with Almin. We have leased two other cars at Luther Park Motors, with the help of Almin. To be My wife Kaol and I, Charles Blink are very impressed with Almin. We have leased two other cars at Luther Park Motors, with the help of Almin. To be honest, he is a large part in our trust in LPM. Almin is extremely intelligent , trust worthy and friendly. LPH is a great place to buy a car !!! Our highest grades for Almin. Charles ( Jack ). And Karol Blink More

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"Over the Top" customer service Our salesman was impeccable when it comes to meeting the customer's needs. Very approachable without feeling pressured. I truly feel this dealership Our salesman was impeccable when it comes to meeting the customer's needs. Very approachable without feeling pressured. I truly feel this dealership did their very best to get me the best deal and offered me the most options. The entire staff was so friendly and made the car buying experience quite pleasurable. I truly feel I've developed a partnership with Park Place and am confident they will be there to answer any questions I might have about my new Tiguan. Michael even took the time to run my VW through the car wash when I stopped by to drop off additional paperwork a few days after my purchase. He's also made contact a few times just to make sure everything is going well. Just great service! More

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Excellent customer service! I am a new customer to PP. From the beginning of my shopping for a new car experience, I was treated with respect. I was never hurried or pressured. I I am a new customer to PP. From the beginning of my shopping for a new car experience, I was treated with respect. I was never hurried or pressured. I was amazed at how much time Sam took to explain things to me and answered my questions. He introduced me to various people at the dealership and showed me how the Service department was set-up. All of the staff were very friendly and helpful. Park Place creates a very positive atmosphere for it's customers. The staff seemed cohesive with a noticeable team spirit. I have never second-guested my decision to do business with Park Place and have trusted their expertise through my entire experience. When I went back to have my new license plates put on, a very knowledgeable young man, Micheal also answered some questions for me. He was very courteous and took time to make sure that I understood how several other things worked that I had questioned. I am looking forward to being part of the Park Place VW family. I am loving my 2017 Golf Sportswagen! More

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