Antonio Carranza | Page 2

Wonderful staff, Isaac made my experience truly exceptional! I love my brand new Kia Seltos!!! exceptional! I love my brand new Kia Seltos!!! More

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Aimed to please customer. That was extremely important to me. I'm pleased with my car. That was extremely important to me. I'm pleased with my car. More

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I would not recommend this dealer due to their lack of professionalism and honesty. We contacted them about a vehicle on their website. They advised that the vehicle was there and available. We were comin professionalism and honesty. We contacted them about a vehicle on their website. They advised that the vehicle was there and available. We were coming from 2hrs away to purchase the vehicle. Due to the distance, the sales rep actually called us late the night before to confirm the vehicle was on the lot and that we were actually coming the next morning. When we arrived we were told they sold the vehicle late the night before then proceeded to offer us a vehicle two years older for the same price! They didn’t even have any new vehicles for the model we wanted on any of their lots. Needless to say we were angry at the deceptive sales tactic and asked to speak with the manager. He apologized and said if they would have known we were coming they could have prevented the two hour drive. They called us late the night before to confirm we were coming! Sleezy sales tactics that give car salesmen a bad rep. We will never buy anything from a Jenkins dealer. We ended up finding another vehicle just down the street at a different dealership. One year old, same model, features, etc., with only 3k miles. It was less then the two year old vehicle with 23k miles that Jenkins tried to sell us with the bait and switch tactic. More

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MELISSA VERY KNOWLEDGEAGLE, FRIENDLY, AND KEEPS U POSTED WITH YOUR CAR STATUS AND HOW LONG YOU MAY HAVE TO WAIT FOR COMPLETION OF SERVICE IF U WANTS TO WAIT FOR IT. I ASKED TO HAVE A PARTICULAR MECHANIC WOR WITH YOUR CAR STATUS AND HOW LONG YOU MAY HAVE TO WAIT FOR COMPLETION OF SERVICE IF U WANTS TO WAIT FOR IT. I ASKED TO HAVE A PARTICULAR MECHANIC WORK ON MY VEHICLE WHICH WAS DONE AND ALL WORK WAS DONE GREAT AND NO ISSUES TYVM MELISSA More

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Excellent staff. Teddie and Edwin were great! They found the perfect vehicle at the right payment and Scotty was able to get me a fantastic rate. Definitely would recommend! A++++ found the perfect vehicle at the right payment and Scotty was able to get me a fantastic rate. Definitely would recommend! A++++ More

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This dealership is full of crooks and criminals taking advantage of the consumer and finding loopholes in sketchy laws to take advantage of consumers advantage of the consumer and finding loopholes in sketchy laws to take advantage of consumers More

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I am beyond impressed with the service provided. We received exceptional service from the sales and finance departments. Mariah, Scotty, and Antonio were a breeze to work with. After purchasing the veh received exceptional service from the sales and finance departments. Mariah, Scotty, and Antonio were a breeze to work with. After purchasing the vehicle I was introduced to the service and parts managers, Tony and Marcos, and really felt welcomed and like I am truly part of the Jenkins family. I will definitely recommend friends and family here and will return for any further car needs that I may have. More

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Thanks to the sales team and Antonio Carranza for the excellence in customer service. My new car purchase of 2021 Kia Sorento went very well. excellence in customer service. My new car purchase of 2021 Kia Sorento went very well. More

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***BEWARE $5,500 IN BS FEES ON ALL THEIR VEHICLES *** Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Pr Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Prior to driving hours to their dealership I spoke with Olga (cust serv. Rep) and questioned her on the fees to be assured they weren't trying to sneak any in there and waste my time. She insisted that they only had a standard dealer fee and there weren't any other fees outside of small doc and title. Well, that was so far from the truth. Went onsite to test drive the car and when I told them I wanted it BAM there is was in black and white $5,500 in BS fees $3,995 for reconditioning and $1,395 for the "protection package". Needless to say I was furious! After getting up and leaving w/ my family the manager called me and offered me another price which was still thousands higher then other vehicles I found. Being so disappointed I contacted the GM asked him if he could explain to me in detail why and how do they think this is good customer service and of course I got a BS response and another offer to buy the car which was still way over priced. DO YOURSELF A FAVOR, GO ESLE WHERE AND SAVE YOURSELF THE HASSLE! Ended up buying the same year, make, ,trim and model with 15k less miles for thousands less at another dealer. More

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Everyone @ Jenkins in Gainesville is extremely helpful and approachable. They were easy to negotiate with and do business with, and went above and beyond. Joe Grundorf was my sales rep and did a great job and approachable. They were easy to negotiate with and do business with, and went above and beyond. Joe Grundorf was my sales rep and did a great job handling my needs and educating me on the vehicles that I wanted to see. Antonio Carranza was the most patient and up front sales manager I’ve ever dealt with. Together they both went absolutely above and beyond for me to get me what I wanted. This is my 2nd lease at Jenkins in Gainesville and I very well may never go anywhere else. The crew made the transition painless and easy, and my family is extremely satisfied with our new 2020 Sorento! They arranged for me to drop off the new Sorento for window tinting and provided a loaner vehicle over night, and also made sure I had everything in line. Chris Sauerbron was quick and easy and no BS. I always appreciate when a professional knows his business, and Chris absolutely does. Joseph Cofer always knows his customers and is polite and friendly and gets the service jobs coordinated and completed efficiently and effectively. I can’t say enough about this dealership. I am truly satisfied and happy with my interactions with all of these guys. I will continue my business with them for a long time, and promote and recommend them for sales and service. More

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