April Stratton
April Stratton at Toyota of Bourbonnais
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April Stratton | Page 2

Sales

Toyota of Bourbonnais

555 William R Latham Senior Dr.
Bourbonnais, IL 60914

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4.8
28 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

4.8

28 Reviews

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28 Reviews of April Stratton

March 01, 2024

Dealership Rating
Employee Rating

April was a great person to work with! She was kind and understandable!She made our buying experience easy. More

by Evelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Toyota of Bourbonnais responded

Hi Evelyn, Thank you for your positive feedback! We're thrilled to hear that April was a great person to work with and made your buying experience easy. We appreciate your business and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out.

February 24, 2024

Dealership Rating
Employee Rating

Looked at 4Runner and was very interested but wanted to bring my wife. I offered to put a deposit down to hold it until my wife was off work. This was only a couple of hours. April the salesperson said no More

by guzaitirsbus
Recommend Dealer
No
Feb 28, 2024

Toyota of Bourbonnais responded

Hi, Thank you for sharing your experience, and we apologize for the inconvenience you encountered. We strive to provide excellent service and transparency to all our customers. We understand your frustration and are committed to addressing this matter internally to ensure it doesn't happen again. Please contact Sam Lamargo at (815) 933-7700, as we would like to further address this situation. Thank you and have a great day!

February 23, 2024

Dealership Rating
Employee Rating

I have been car shopping with no intention on buying a Toyota. But after driving one fell in love. We bought a 2023 4runner from April and couldn't be happier. We got a good deal and were treated like fa More

by studer6163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Schramm

Feb 28, 2024

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're thrilled to hear that April provided you with excellent service and that you're happy with your 2023 4Runner. We appreciate your recommendation and are delighted to hear about your satisfaction. If you have any further needs or questions, feel free to reach out. Have a great day!

February 09, 2024

Dealership Rating
Employee Rating

April Stratton was a pleasure to work with! She was very knowledgeable and professional. Dan in Finance very helpful during the paperwork process. I would definitely recommend them to anyone. More

by daburton86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Feb 09, 2024

Toyota of Bourbonnais responded

Hi daburton86, We're delighted to hear that you had a positive experience working with April Stratton and Dan in Finance! Thank you for highlighting their knowledge, professionalism, and helpfulness. We appreciate your recommendation and look forward to serving you or anyone you refer in the future!

Feb 12, 2024

daburton86 responded

Thanks for the great experience!

January 28, 2024

Dealership Rating
Employee Rating

April was very knowledgeable with the Camry, was very courteous to me as a customer and the whole experience was pleasant. I would recommend anyone to see April. More

by aka Diane Farmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Toyota of Bourbonnais responded

Thank you for sharing your positive experience! We're thrilled to hear that April's knowledge of the Camry, courtesy, and overall service made your experience pleasant. Your recommendation means a lot, and we appreciate your trust in April. If you or anyone you know ever needs assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

January 25, 2024

Dealership Rating
Employee Rating

April handled our needs in a very professional, personal manner. Her post sale session was outstanding. More

by Gnewsome
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Jan 29, 2024

Toyota of Bourbonnais responded

Hi Gnewsome, Thank you for sharing your experience! We're pleased to hear that April handled your needs professionally and personally. It's great to know that her post-sale session was outstanding. We appreciate your feedback and value your business. If you ever have more questions or need assistance, feel free to reach out. We look forward to serving you again in the future!

January 20, 2024

Dealership Rating
Employee Rating

Toyota of Bourbonnais,great customer service. Sales Professional,April Stratton was very friendly and helpful. More

by christopherstumber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Jan 22, 2024

Toyota of Bourbonnais responded

Hi Christopher, thank you for the positive review. We are happy to hear April provided amazing service, and was extremely friendly. Have an amazing day!

January 14, 2024

Dealership Rating
Employee Rating

April was outstanding to work with! Even though we were delayed for our appointment (weather) and she had other appointments she never made us feel rushed and was very knowledgeable on More

by Mpzgj
Recommend Dealer
Yes
Jan 15, 2024

Toyota of Bourbonnais responded

Hi mpzgj, thank you for sharing your positive experience with April! We're delighted to hear that she provided outstanding service, even in the face of unexpected delays. It's great to know that she was knowledgeable exploring the features of your Toyota. We appreciate your recommendation and look forward to serving you again in the future. If you have any more questions or need assistance, feel free to reach out. Enjoy your Toyota, and thank you for choosing us!

December 04, 2023

Dealership Rating
Employee Rating

April and Dan at Toyota Of Bradley gave 110% to ensure I was able to get my loan, even though the odds appeared against my favor More

by jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard

Dec 06, 2023

Toyota of Bourbonnais responded

JP, thank you for the feedback. We are happy to hear April and Dan were able to give their all with helping you get your vehicle. If there is anything you need in the future please don't hesitate to reach out. Thank you again, and have a wonderful day!

November 21, 2023

Dealership Rating
Employee Rating

Informative, courteous, and friendly: April was very helpful and kept in touch through the entire process More

by Lakeandgarden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Toyota of Bourbonnais responded

Thank you for the positive review. We are happy to hear April was extremely helpful throughout the process. Have an amazing day!

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