Aracelis Mendez | Page 17

Good at customer recovery Overall experience was good. Areas for improvement include having stocked envelopes for night drop, cleaning service should not park where cars are dr Overall experience was good. Areas for improvement include having stocked envelopes for night drop, cleaning service should not park where cars are dropped off, details of service should be provided at time of vehicle pick up, brake and tired should have the appropriate colors checked off for customer, and attention to detail when performing complimentary car wash. The car should be given back to the customer better than what was handed in. Joe needs to work on listening to the customer without being in haste to answer. Ed did a great job at customer recovery. I am willing to give them another chance based on their customer recovery efforts. More

by jilebron316 Verified Customer Verified Customer

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n/a donot understand what you are asking! came in for an oil change. full inspection and car wash added at no cost. very courtious and professional service. thank you vey much, Art Lusigna came in for an oil change. full inspection and car wash added at no cost. very courtious and professional service. thank you vey much, Art Lusignan More

by ALUSIGNAN Verified Customer Verified Customer

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Best Dealership i was treated like Royalty...Excellent service, very knowledgeable, will feel very comfortable purchasing another Lexus with these people to service u i was treated like Royalty...Excellent service, very knowledgeable, will feel very comfortable purchasing another Lexus with these people to service us. Will be more than happy to have my vehicle serviced at this location. More

by CALPAC Verified Customer Verified Customer

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Great service experience! We used to shop in New Jersey for cars, but were happy to find a local dealer to work with. Convenient location, knowledgeable staff, and great servi We used to shop in New Jersey for cars, but were happy to find a local dealer to work with. Convenient location, knowledgeable staff, and great service. It's a winning combination! More

by Carcouple Verified Customer Verified Customer

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Service inspection I brought my car in for service inspection. The place was great. Very professional, polite and courteous. This was a regular service appointment. Very I brought my car in for service inspection. The place was great. Very professional, polite and courteous. This was a regular service appointment. Very good More

by RHONDAJETERR7 Verified Customer Verified Customer

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