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Arcee Cabacungan

Overview Reviews (74) Inventory (162)

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Arcee Cabacungan

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7

74 Reviews

Overview Reviews (74) Inventory (162)

Languages Spoken

English

Spanish

4.7

74 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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74 Reviews of Arcee Cabacungan

October 07, 2026

Dealership Rating

Employee Rating

He was very informative, friendly, and helpful with my car service. I would recommend him to others. car service. I would recommend him to others. More

by Tania

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra, Raymond Ward

October 06, 2026

Dealership Rating

Employee Rating

needed an oil and filter change / tire rotation was never done . no appointment had time to visit service center and was first car inline. arcee fitted my work truck as first come and first to do and i appr done . no appointment had time to visit service center and was first car inline. arcee fitted my work truck as first come and first to do and i appreciated that . overall no concerns and service desk got busier especially saturday More

by TONY.TRAN45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

October 02, 2026

Dealership Rating

Employee Rating

He finally took the time to help me figure out what's wrong with my car and has been keeping me posted on the status of the part wrong with my car and has been keeping me posted on the status of the part More

by URDPOWER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Oct 07, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that our team could assist you in diagnosing your car issues and keep you updated. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, feel free to reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2026

Dealership Rating

Employee Rating

My go to dealer. Every time I come here the staff treats me like family and makes sure everything is taken care of for my vehicle. Definitely recommend!! Every time I come here the staff treats me like family and makes sure everything is taken care of for my vehicle. Definitely recommend!! More

by HLEFFLER99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Chris Figueredo, Lily Bandea, Marcell Saavedra, Jonathan Ong, Dominic Vettraino

Oct 04, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us. Our team is dedicated to providing the best service possible, and your recommendation means the world to us. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 26, 2026

Dealership Rating

Employee Rating

I have had to return my Nissan Kicks twice so far for vehicle defects. Now I have to bring it back again because the alarm was not reset correctly after a faulty windshield was replaced . Oh joy this wil vehicle defects. Now I have to bring it back again because the alarm was not reset correctly after a faulty windshield was replaced . Oh joy this will be the third time that I've had to bring my vehicle back to the dealership.That is ridiculous, I only have the Kicks for 7 months.I am not a satisfied customer what are you going to do about besides laugh !!! More

by DRGIACALONE

Verified Customer

Recommend Dealer

Other Employees Tagged: Arcee Cabacungan

Sep 26, 2026 -

DRGIACALONE responded

In addition, there is an additional computer part that also is on order from Japan . I have no idea when that part will come in ?

September 24, 2026

Dealership Rating

Employee Rating

Quick easy not too bad It did not cost near as much as I thought it would thought it would More

by frizmfrazm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Oct 02, 2026 -

Nissan of Torrance responded

Thank you for choosing our services! We're thrilled that our quick and easy process didn't break the bank. We value your business and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 17, 2026

Dealership Rating

Employee Rating

I know everytime I come for service and/or maintenance I will receive a great customer service. People are always helpful, kind and always with a smile. will receive a great customer service. People are always helpful, kind and always with a smile. More

by Alexandravqz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Sep 18, 2026 -

Nissan of Torrance responded

We truly value your loyalty and always strive to provide top-notch customer service. Thank you for choosing Nissan of Torrance for your service and maintenance needs. Your happiness and satisfaction are our top priorities. See you soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 17, 2026

Dealership Rating

Employee Rating

Good service, thorough explanations. Appreciated all of the attention. Appreciated a warning for possible future problems. Appreciated all of the attention. Appreciated a warning for possible future problems. More

by ALEXANDRIA.HCKS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Sep 23, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide excellent service and thorough explanations to all our customers. We're glad to hear that you appreciated our attention and our proactive approach in warning you about potential future problems. We value your business and look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2026

Dealership Rating

Employee Rating

I've received an Excellent and prompt service. Communication was more than great! Keep up with the good services. Communication was more than great! Keep up with the good services. More

by Miguel Perez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Sep 18, 2026 -

Nissan of Torrance responded

Thank you for your positive review! We are thrilled to hear that you received excellent and prompt service from us and that our communication exceeded your expectations. We will continue to provide top-notch services. Thank you for your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2026

Dealership Rating

Employee Rating

I've received an Excellent and prompt service. Communication was more than great! Keep up with the good services. Communication was more than great! Keep up with the good services. More

by Miguel Perez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Sep 18, 2026 -

Nissan of Torrance responded

Thank you for the glowing review! We are thrilled to hear that you received excellent and prompt service from us, and that our communication was top-notch. We will definitely keep up the good work to ensure our customers are always satisfied. Thank you for choosing our business! Kind Regards, Elizabeth Reyes Customer Relations Manager

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