Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
44 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

44 Reviews

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44 Reviews of Arcee Cabacungan

August 01, 2026

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Employee Rating

great customer service, great communication, my only problem is when i got home and popped my hood to do a quick look over before my road trip i noticed my air intake box was not clamped down and secure More

by KLAWRENCEDIV214
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

July 31, 2026

Dealership Rating
Employee Rating

Service was great and Arcee was amazing. Give this man a raise! Service was quick More

by Amos_reginald
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

July 30, 2026

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Employee Rating

Good experience. Good communication throughout and my vehicle runs better. Arcee was helpful and the price wasn't too bad More

by bludiva2
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Aug 01, 2026

Nissan of Torrance responded

Thank you for sharing your positive experience with us! We are happy to hear that our communication and service made a difference for your vehicle. Our team strives to provide quality work at reasonable prices. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 30, 2026

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Employee Rating

Amazing customer services, Arcee is the best, super knowledgeable and helpful, will be returning for future service. More

by HERRKORA
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Aug 01, 2026

Nissan of Torrance responded

Thank you for your kind words! We are so happy to hear that you had an amazing experience with Arcee at our business. We pride ourselves on providing exceptional customer service and we look forward to seeing you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 30, 2026

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Even though the car was unfixable the staff (Arcee) was kind and helpful with choices and procedures to speak with Nissan corporate to get resolution. Hope to buy another new Leaf and get the same great s More

by LAURIEANN617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Nissan of Torrance responded

Thank you for your loyalty and kind words! Our team at Nissan of Torrance values our customers and strives to provide excellent service, even in difficult situations. We look forward to helping you find your next new Leaf and providing the same great service for years to come. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 29, 2026

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They finally listened to my concerns and worked on it. Arcee made sure the car is working well before handing it back to us. More

by TINASEGURA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jul 31, 2026

Nissan of Torrance responded

Hello Tina, thank you for trusting us with your car's repairs! We're glad to hear that we were able to address your concerns and provide a thorough service. Please let us know if you need anything else in the future. Our team is always here to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2026

Dealership Rating
Employee Rating

They don’t compete my requirements . I had to make a trip back to get new battery’s for my remote when I was told I have new batteries. Come to find they had not put new batteries in nor More

by JROUISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Nissan of Torrance responded

We apologize for the inconvenience and miscommunication. We'll make sure to rectify this mistake and ensure that it doesn't happen again in the future. Your satisfaction is our top priority. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2026

Dealership Rating
Employee Rating

Arce was a really nice and friendly guy, he did agiid job answering my questions More

by SWANA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Nissan of Torrance responded

Hello, thank you for your review! We're glad that our team member, Arcee, was able to provide excellent customer service and answer all of your questions. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2026

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Very supportive and communicative. As well as very time efficient and helpful. Would definitely come here for service again. More

by SARACHOW888
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jul 27, 2026

Nissan of Torrance responded

Hello Sara, thank you for the kind words! We strive to provide excellent support and communication while also being efficient and helpful. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating
Employee Rating

Customer service is great. I liked after changing oil washed my car. Great service provided. More

by AZSAEEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 23, 2026

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide exceptional customer service and we are glad you appreciated the complimentary car wash after your oil change. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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