I had an excellent experience working with Arcee at
Nissan Torrance. Arcee was professional, knowledgeable, patient, and genuinely committed to providing outstanding customer service. The entire proces
Nissan Torrance. Arcee was professional, knowledgeable, patient, and genuinely committed to providing outstanding customer service. The entire process was smooth and pleasant, and I truly appreciated the attention and care I received. Thank you, Arcee, for making my experience at Nissan Torrance such a positive one!
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by 123livelifesmart
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Understandable, explanations of what services were to be
completed When services were completed, I like the video showing me exactly what had been done
completed When services were completed, I like the video showing me exactly what had been done
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by ZDEANZIM0
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
I’m very satisfied with your work.
You were kind, thorough, and paid great attention to detail.
You were kind, thorough, and paid great attention to detail.
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by MYUNG JUN LEE
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2026 -
Nissan of Torrance responded
Hello Myung, thank you for the wonderful review! We strive for excellence in customer satisfaction and we are thrilled to hear about your positive experience. Thank you for choosing Nissan of Torrance!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Arcee was very helpful.
Clearly the office was understaffed and he had a lot going on but he did a great job. Only problem was Nissan apparently sent a part that was not fun
Clearly the office was understaffed and he had a lot going on but he did a great job. Only problem was Nissan apparently sent a part that was not functioning so I had to have a rental car for almost a week which was very inconvenient, but other than that everything was great!
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by RDUNBABIN
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
The wait time had passed my 30 minutes.
I had to ask how much longer.
I had to ask how much longer.
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by HUBERT.PHIL
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 17, 2026 -
Nissan of Torrance responded
Thank you for your feedback! We apologize for the extended wait time and will take necessary steps to improve our efficiency. Your satisfaction is our top priority and we hope to provide you with a better experience in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager
Thorough service by dedicated professionals.
Clean, comfortable waiting area, and friendly employees. That's good enough.
Clean, comfortable waiting area, and friendly employees. That's good enough.
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by ALEXANDRIA.HCKS
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 17, 2026 -
Nissan of Torrance responded
Thank you for your review! We're thrilled to hear our team's dedication and a welcoming environment made for a great experience. We appreciate your support! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent.
Great customer service, fast repair work and a great price. Was not pressured into repairs I did not need.
Great customer service, fast repair work and a great price. Was not pressured into repairs I did not need.
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by KEVINCLIBURN
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 17, 2026 -
Nissan of Torrance responded
Hello Kevin, thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service, fast repairs, and fair pricing. We always prioritize our customers' needs and never pressure them into unnecessary repairs. We hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Arcee was very knowledgeable and took the time to
describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.
describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.
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by MLV3131
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 13, 2026 -
Nissan of Torrance responded
Thank you for taking the time to leave us a review! We are thrilled to hear that Arcee provided you with top-notch service and kept you updated throughout the process. We value your business and look forward to serving you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Aug 11, 2026 -
MLV3131 responded
Arcee was very knowledgeable and took the time to describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.
Arcee took care of me and did an excellent job.
I'm very appreciative of him looking out for my interests
I'm very appreciative of him looking out for my interests
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by ASALGIA
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 11, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We're so glad that Arcee provided excellent service and took care of your needs. Customer satisfaction is our top priority, and we appreciate your trust in us! Kind Regards, Elizabeth Reyes Customer Relations Manager
Friendly and knowledgeable great service Took one of my
Nissans in for an oil change. Arcee helped me out he's friendly and knowledgeable of Nissan vehicles and trucks. The dealership service area has chan
Nissans in for an oil change. Arcee helped me out he's friendly and knowledgeable of Nissan vehicles and trucks. The dealership service area has changed for the better since the last time I was there.
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by robertstoys
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 07, 2026 -
Nissan of Torrance responded
Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with our team and that you noticed improvements in our service area. We take pride in providing friendly and knowledgeable service for all types of vehicles. We appreciate your business and look forward to seeing you again! Kind Regards, Elizabeth Reyes Customer Relations Manager