Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
87 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

87 Reviews

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87 Reviews of Arcee Cabacungan

October 27, 2026

Dealership Rating
Employee Rating

Arcee and the whole Nissan of Torrance crew was super easy to work with and they took great care of my car. They also made sure to wash it before giving it back. Great service all across the board! More

by JSMALLEY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2026

Dealership Rating
Employee Rating

Arcee has been nothing but good to myself and husband. He’s listened to my complains and actually helped us out. Very thankful to him. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2026

Dealership Rating
Employee Rating

Excellent customer service and support He kept me informed about the service to my vehicle, great work that was done to my vehicle and great customer service More

by WYRESH
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

October 24, 2026

Dealership Rating
Employee Rating

Fast, honest, friendly I feel like I got good advice from Arcee and the rest of the repair shop. More

by KELLYCHRISRITTER
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

October 23, 2026

Dealership Rating
Employee Rating

Dealership is scamming an stealing from people, making them pay for things covered under warranty More

by Loveyourgarden2
Recommend Dealer
No

Other Employees Tagged: Arcee Cabacungan

October 20, 2026

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Employee Rating

I had the best experience and the service was quick. Every question and concerns were answered. More

by Tania
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

Nissan of Torrance responded

Hello Tania, thank you for your fantastic review! We're happy to hear you had such a great experience with us. Our team is dedicated to providing quick and helpful service, and it's wonderful to know we met your needs. We look forward to serving you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2026

Dealership Rating
Employee Rating

Got in same day and able to leave my car overnight no problem bc timing was not perfect for me to pick it up same day and that was very nice! I also really appreciate the uber rides to and from the deale More

by RUPPEAM
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Oct 23, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're glad to hear that our same-day service and overnight car care made your experience convenient. We're also glad you enjoyed the Uber rides. Your satisfaction is our priority, and we look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2026

Dealership Rating
Employee Rating

Arcee is a great representative but we are annoyed that we have had to wait three weeks to get our car repaired. We appreciate Arcee keeping us in the loop and being pleasant to work with, but the fact th More

by MSCHAFER2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2026

Nissan of Torrance responded

Hello John, thank you for your feedback. We’re glad to hear Arcee provided excellent service, but we sincerely apologize for the delay in your car repair. We understand how frustrating this can be and are working to improve our processes. Your concerns are important to us, and we appreciate your patience. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2026

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Employee Rating

I kept delaying service like a visit to the doctor. Just didn’t want to do it. Arcee made the entire experience painless right up to getting me an Uber back and forth so I wouldn’t have to wait, all da More

by CASPARKY1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Nissan of Torrance responded

Thank you for your wonderful review! We're delighted to hear that Arcee made your experience so enjoyable. It's our goal to provide top-notch service, and we're glad you felt well taken care of. We appreciate your loyalty and look forward to serving you again for all of your future vehicle needs! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2026

Dealership Rating
Employee Rating

Arce was very courteous and professional. He patiently helped me understand the service issues of my car. More

by angrobmanzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Arellano

Oct 16, 2026

Nissan of Torrance responded

Thank you for your kind words! Arcee takes pride in providing our customers with excellent service and we are glad he helped you understand your car's issues. We appreciate your feedback and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

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