Arcee Cabacungan was the only bright spot.
Besides his great customer service everything else was disappointing.
Besides his great customer service everything else was disappointing.
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by ALLENMAURICE030
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Sep 18, 2026 -
Nissan of Torrance responded
Thank you for your feedback. We're sorry to hear that you were disappointed with some aspects of your experience. We will be sure to pass along your kind words to Arcee and strive to improve in other areas. Kind Regards, Elizabeth Reyes Customer Relations Manager
A good experience, however I didn't like that I got
charged for a rental when I was told I would be provided with a vehicle while my car was getting repaired. Still good service from Arcee and the rest
charged for a rental when I was told I would be provided with a vehicle while my car was getting repaired. Still good service from Arcee and the rest of the team.
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by Juanjc0619
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Sep 16, 2026 -
Nissan of Torrance responded
Hello Juan, thank you for your feedback. We apologize for any inconvenience regarding the rental; however, we don't see a charge on our end. Please give us a call at your earliest convenience at 310-536-4000 x2249 to further discuss. Kind Regards, Elizabeth Reyes Customer Relations Manager
Muy buen servicio, muy amable el service advaiser, fue
rápido el servicio que necesitaba mi camioneta y me la entregaron muy limpia
rápido el servicio que necesitaba mi camioneta y me la entregaron muy limpia
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by Claudia Munoz
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Nissan of Torrance responded
Thank you for your review! We are thrilled to hear that our service advisor provided friendly and efficient service for your truck. We always strive to deliver a clean and prompt experience for our customers. Thank you for choosing Nissan of Torrance!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I always have a pleasant visits at your dealership.
Nice and cool people. Coffee is good. Cool machine is gone now. Coffee was still good.Thanks!
Nice and cool people. Coffee is good. Cool machine is gone now. Coffee was still good.Thanks!
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by TAMBULI2001
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Sep 19, 2026 -
Nissan of Torrance responded
Thank you for your kind words and loyalty! We pride ourselves on providing a pleasant experience for our customers, and we're glad we could exceed your expectations.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
All of the employees were polite.
Service and vehicle pick up was fast. Great experience overall.
Service and vehicle pick up was fast. Great experience overall.
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by TAYLORBURNLEY
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Nissan of Torrance responded
Hello Taylor, thank you for your kind words and positive review! We strive to provide fast and friendly service to all of our customers, and we are thrilled to hear that you had a great experience with us. We truly appreciate your business and hope to see you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I'd like to do maintenance.
They're really professional and highly recommended for me
They're really professional and highly recommended for me
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by Fady Awad
Verified Customer
Verified Customer
Sep 02, 2026 -
Nissan of Torrance responded
Thank you for the positive review! We're thrilled to hear that you had a great experience with our maintenance services. We take pride in providing professional and top-notch services to all our customers. Thank you for choosing us and for recommending us to others. Kind Regards, Elizabeth Reyes Customer Relations Manager
It was short and comfy He was knowledgeable about the
maintenance being done on my vehicle
maintenance being done on my vehicle
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by Angie
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Sep 02, 2026 -
Nissan of Torrance responded
Thank you for your kind review! We strive to provide efficient and comfortable services for our customers, and we're so glad you had a positive experience with our knowledgeable team. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager
My car was done in a timely manner Arcee explained
everything to me so I could understand
everything to me so I could understand
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by SRE1936
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide timely and transparent service to all of our customers. Thank you for choosing Nissan of Torrance!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Fair & reasonable The vehicle required parts which have
been ordered . I was told the vehicle would be washed upon pick up & it was not .
been ordered . I was told the vehicle would be washed upon pick up & it was not .
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by DRGIACALONE
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you for sharing your experience! We apologize for the inconvenience with the vehicle wash and are glad to hear the necessary parts have been ordered.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Aug 31, 2026 -
DRGIACALONE responded
Please have R.C. Provide a date on the windshield replacement since it continues to be a visual hazard ! Thank you
Dr. Joseph A.Giacalone
I had an excellent experience working with Arcee at
Nissan Torrance. Arcee was professional, knowledgeable, patient, and genuinely committed to providing outstanding customer service. The entire proces
Nissan Torrance. Arcee was professional, knowledgeable, patient, and genuinely committed to providing outstanding customer service. The entire process was smooth and pleasant, and I truly appreciated the attention and care I received. Thank you, Arcee, for making my experience at Nissan Torrance such a positive one!
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by 123livelifesmart
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We're so happy to hear that you had a great experience at Nissan Torrance with Arcee. Our team is dedicated to providing exceptional service and we're glad it made a positive impact on your visit. Come back anytime! Kind Regards, Elizabeth Reyes Customer Relations Manager
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