Arianna Rivera

Many things went wrong during the closing transaction. Car was not ready, engine light was on, had to be checked out, registration was wrong, even though the right information was provided. Left the dea Car was not ready, engine light was on, had to be checked out, registration was wrong, even though the right information was provided. Left the dealership with Dealer plates, waiting for permanent plates. Signed for mileage being 19 miles and the car had over 200 miles. Was under the impression that oil changes were complimentary (this was the case at other Nissan dealerships ) for the first 2 years, but they were not. I was given 1 complimentary oil change. More

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I have been a customer for 12 years and have been leasing since about 2015. I have always been given excellent service when purchasing or leasing a vehicle. Their service department is very good and very ef since about 2015. I have always been given excellent service when purchasing or leasing a vehicle. Their service department is very good and very efficient. I have never had a problem. More

by LINDASOUZA47 Verified Customer Verified Customer

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Completely was ignored about my preferences and needs as a first time buyer. Several team members were upset that I got my own financing and didn’t want to take the car off the lot on the very first day bec a first time buyer. Several team members were upset that I got my own financing and didn’t want to take the car off the lot on the very first day because it wasn’t washed. They literally told me the certified preowned vehicle was just dropped off the day before so they hadn’t gotten to cleaning it up yet. I was totally fine with that for the test drive but not taking it home day 1 without any maintenance done. Then several of my appointments were canceled leading up to the final day of signing off on everything due to Ariana not having all the correct paperwork in advance. I was somehow blamed for this when I told them I was in no rush at all I just wanted my first car buying experience to be smooth not quick but they were in a rush to try to get the sale in before the month ended in 5 days. When I picked it up on the final day I was not give the spare key because they told me I had to schedule a service appointment for it to get it copied but then when I attempted to do this the service dept told me that’s not how it works. So never got that. And when the car was ready the sales team just told me to find it in the front and never said anything else to me again. They also incorrectly inputted my contact info into the system even after I requested corrections the day I signed the paperwork and saw they had everything wrong. They said they would do so and so I signed everything but they never did, so any correspondence I’m meant to get goes to a stranger that can just claim my info. I’ve been reached out to by this stranger several times complaining about how they email and text them for my stuff but they won’t make the correction to this day. Two people have since been removed from the dealership. More

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Amanda was wonderful! She was well informed and knowledge about the 2025 Nissan. She was a pleasure to work with and answered all my questions. Arianna was on point with She was well informed and knowledge about the 2025 Nissan. She was a pleasure to work with and answered all my questions. Arianna was on point with concerns about financing,. buying vs leasing. She was friendly and helpful. I was also impressed by Tyler in service! He managed to solve the problem with my cell phone and vehicle hook up. I greatly appreciated the TEAM work!!!! More

by TONIMORROTTI Verified Customer Verified Customer

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Elijah, Arianna and Scott were very helpful and professional with the purchase of my car. I would highly recommend them. professional with the purchase of my car. I would highly recommend them. More

by daverdone Verified Customer Verified Customer

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it was really pleasant working with the people who helped us. we appreciate their patience and their willingness to help me get the car i wanted. thank you us. we appreciate their patience and their willingness to help me get the car i wanted. thank you More

by wmimram Verified Customer Verified Customer

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All sales staff was very helpful and knowledgeable. I definitely going to shop for next car there! I definitely going to shop for next car there! More

by zsserg Verified Customer Verified Customer

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The Executive Nissan Team went above and beyond to get me into the SUV I wanted!! Highly recommend! into the SUV I wanted!! Highly recommend! More

by Jdrez Verified Customer Verified Customer

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Excellent service, great staff and location. Alberto is the best as always… I will always recommend this dealer/service… Thanks Alberto is the best as always… I will always recommend this dealer/service… Thanks More

by RFRL69 Verified Customer Verified Customer

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Ronaldo did a excellent job everything went as planned and it was quick and easy I would recommend anyone I know to go and see him at executive they are awesome and it was quick and easy I would recommend anyone I know to go and see him at executive they are awesome More

by DSIMONE2222 Verified Customer Verified Customer

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