Ariel Albores
Ariel Albores at Ken Ganley Ford Parma

Ariel Albores

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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5.0
14 Reviews

Dealership Experience

3 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

14 Reviews

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14 Reviews of Ariel Albores

September 12, 2025

Dealership Rating
Employee Rating

He was awesome, broke everything down for me with my warranty, great conversation and great service! Thank you! More

by CGTURNER81
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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Technicians and associates were very courthouse and helpful. They explained everything out and answered all wuestions promptly More

by HUNT6D612
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney

Sep 12, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 09, 2025

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It takes care about my car they replace the engine in couple weeks and it’s working fine now More

by thaher1971
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 07, 2025

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We switched from Brunswick to your facility. We will make the drive for the outstanding service we received the minute I walked in to the Service area. The service gentleman we had was the best More

by janine hansen 49
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Recommend Dealer
Yes
Sep 07, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 06, 2025

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Had a tire on my Mustang GT that was punctured by a screw. Decided to get four new tires instead of plugging it. Ariel Albores did a great job fitting me into their busy schedule today & taking good ca More

by Nick
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Recommend Dealer
Yes
Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

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Brought my car in to get fixed and the same problem still exists. Brought my car back in for an appointment and it didn't even get looked at. I won't be bringing my car back here More

by Jc.collins84
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Recommend Dealer
No
Sep 09, 2025

Ken Ganley Ford Parma responded

JC, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2025

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Ariel was very kind and helped with all that I needed when my vehicle needed servicing. More

by Jakezimmerman01
Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2025

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Customer service was great. Displeased that I called a week in advance for an oil change and my appointment wasn’t in the system. More

by amd4232
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Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 02, 2025

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Service and wait time was good. Ariel was helpful from the moment I pulled in. I definitely will be back for future service. More

by MHirsch
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2025

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The service is always great when I bring in my vehicle for service and everyone is really nice More

by teresay67
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Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 28, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

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