Ariel Claus

I’m still waiting for my horn to work. It’s been this way for at least four months. Parts were supposed to be ordered. Never got waited. Close to three hours to get my oil change. I would It’s been this way for at least four months. Parts were supposed to be ordered. Never got waited. Close to three hours to get my oil change. I would have to grade you poorly. Harvey Maron More

by Harvey Verified Customer Verified Customer

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Great service, the guys were friendly and kind. My husband and I were looking for a restaurant near by and they shuttled us to and from the location. They completed the work in a timely fashion. My husband and I were looking for a restaurant near by and they shuttled us to and from the location. They completed the work in a timely fashion. More

by sharonalexande6 Verified Customer Verified Customer

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Extremely satisfy, the I will recommending to anybody, family, friends and neighborswhole service was excellent family, friends and neighborswhole service was excellent More

by SCANGIALOSI53 Verified Customer Verified Customer

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Excellent service department, it was an informative visit, and my service advisor was excellent also. visit, and my service advisor was excellent also. More

by MSMOET33 Verified Customer Verified Customer

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I came in expecting a complete replacement of a very expensive part. They found the one I had was merely scuffed up. They used and and got me back out the door for less than $150. expensive part. They found the one I had was merely scuffed up. They used and and got me back out the door for less than $150. More

by allandyenshapiro Verified Customer Verified Customer

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It was a great experience very detailed with videos showing the service that was needed showing the service that was needed More

by siviana947 Verified Customer Verified Customer

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Great experience at Hyundai Fort Myers! They serviced my Elantra quickly and professionally. Staff was honest and kind. They serviced my Elantra quickly and professionally. Staff was honest and kind. More

by Cristian Romano Verified Customer Verified Customer

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I was met promptly when I drove into the service area. The gentleman who wrote my service request form was kind and efficient. I noted my horn was not working but I only went there for an oil change. When The gentleman who wrote my service request form was kind and efficient. I noted my horn was not working but I only went there for an oil change. When my vehicle was returned to me I was advised the horn had been replaced as it was not functioning. All in all nice job Hyundai-I appreciate the fine job. More

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Work was done correctly after a three hour delay starting the work even though parts and mechanics were available. I was not kept informed while waiting and discovered the delay myself. When I asked about the work even though parts and mechanics were available. I was not kept informed while waiting and discovered the delay myself. When I asked about the delay I received a very disingenuous reply saying that my appointment was with the representative not for the service. The service manager argued with me that I should have known that and that I shouldn’t have waited. I didn’t need a representative as I had just been there the week before and they ordered and had received the parts that they knew needed to be done this visit. They never updated their service tracker in the five plus hours that I was there; it always indicated that my car was awaiting service. Very poor communication and customer respect. More

by WILLMSF Verified Customer Verified Customer

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Usually good service and timely, however my most recent service was disappointing. Despite having an appointment adequately on line, and told the wait would be 2 hours for what needed to be done, I checke service was disappointing. Despite having an appointment adequately on line, and told the wait would be 2 hours for what needed to be done, I checked with the customer rep after 3-1/2 hours to learn my car hadn't been looked at yet. I was told they would try to look at it asap and have it done in 30 minutes. It was ready 1-1/2 hour later. That was the first time I had disappointing service, generally my car gets looked at and returned in the time indicated. More

by ACROCZKO Verified Customer Verified Customer

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