Ariel McFarland

Everything was going well until I went to the service desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was s desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was so I decided to leave and go to greenwood More

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Everybody has always been super nice and easy to work with except Ariel. Recently needed to get my rims fixed and took 3 weeks to get me in because she couldn't communicate a time for me to bring my car with except Ariel. Recently needed to get my rims fixed and took 3 weeks to get me in because she couldn't communicate a time for me to bring my car in. More

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Service workers are very friendly and work quickly, dealership workers helped us get the car after the service area was closed - we are very thankful for them! dealership workers helped us get the car after the service area was closed - we are very thankful for them! More

by mdiorio Verified Customer Verified Customer

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Shea is very thoughtful of my transaction explaining all details of my purchase process and offering timely advice on any questions that I have Shea also offered to help me with the additional items that I details of my purchase process and offering timely advice on any questions that I have Shea also offered to help me with the additional items that I want to be installed to my vehicle to make it a smooth experience. I highly recommend everyone to ask for Shea if you want to visit Carver Toyota in the future. More

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Great experience again my 3rd vehicle purchased from Nick at Carver Toyota. I’ve also sent a few family members in as well. I also have had no issues knock on wood with their service department. at Carver Toyota. I’ve also sent a few family members in as well. I also have had no issues knock on wood with their service department. More

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Warranty replacement on battery was performed - No issues. Service department installed 2 new hatch cylinders and they are working fine. issues. Service department installed 2 new hatch cylinders and they are working fine. More

by dkmcneely Verified Customer Verified Customer

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Love this dealership and the care and customer service that they provide to their customers that they provide to their customers More

by tdutro1 Verified Customer Verified Customer

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Carver Toyota Maintenance Department exceeded my expectations again! Ms. McFarland and her team really are the best at what they do. From welcoming you in with a smile, communicating throughout the expectations again! Ms. McFarland and her team really are the best at what they do. From welcoming you in with a smile, communicating throughout the repair process, to checking you out, I have never had such prodigious experience with a service like I have with her and her team. They really do set an industry standard as to how great customer service brings in business from returning customers. More

by A-Aron Verified Customer Verified Customer

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Everyone I interacted with was great, and the explanations and waiting times were not a problem. explanations and waiting times were not a problem. More

by A-UMEMURA Verified Customer Verified Customer

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Estimate was way too expensive for the repair. I did some research and the part is only $40 and wanted to charge me $929 for repair. I still had to pay for diagnostic which the price increased 3 t I did some research and the part is only $40 and wanted to charge me $929 for repair. I still had to pay for diagnostic which the price increased 3 times. Price gouging is not acceptable and I will not recommend. More

by MELISSAEVERETT50 Verified Customer Verified Customer

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