Ariel McFarland

My salesperson, Nick Dougherty, was knowledgeable and patient, answering all my questions without any pressure. He made sure I understood every step of the process and worked with me to find a great deal patient, answering all my questions without any pressure. He made sure I understood every step of the process and worked with me to find a great deal that fit my budget. More

Report | Print

I am impressed by their service department, and service reps. I haven’t purchased a new vehicle from them, so I can’t speak to that aspect, but they have treated me very well with servicing my older Toyota reps. I haven’t purchased a new vehicle from them, so I can’t speak to that aspect, but they have treated me very well with servicing my older Toyota Highlander. More

by srsalo Verified Customer Verified Customer

Report | Print

Ariel is a great help but last time I was in I was helped by someone different. They didn’t explain to me until I was there to drop my car off that it would be $180 for them to tell me why my check engine li by someone different. They didn’t explain to me until I was there to drop my car off that it would be $180 for them to tell me why my check engine light is on. I declined that service in favor of Auto Zone reading the code for free, saving me $180. Im not sure why your pricing is so high, but the attendant I talked to was not able to explain that to me either. More

by clinton.rm91 Verified Customer Verified Customer

Report | Print

Once again Ms. McFarland went above and beyond and my experience was amazing. She called at every stage of the visit to inform me what was going on with my vehicle, McFarland went above and beyond and my experience was amazing. She called at every stage of the visit to inform me what was going on with my vehicle, was very professional and courteous, and informative. Thank you for having such a great service advisor! More

by A-Aron Verified Customer Verified Customer

Report | Print

Service tech was professional and friendly. After the service she did a good job explaining what the repair tech found (plus repair tech provided excellent notes). Although a part needed to be After the service she did a good job explaining what the repair tech found (plus repair tech provided excellent notes). Although a part needed to be ordered the next visit was scheduled quickly. So far really impressed…. More

by Jerry Verified Customer Verified Customer

Report | Print

Fast easy service of my RAV4! Ariel kept me informed and Shea was great at scheduling my appointment! Ariel kept me informed and Shea was great at scheduling my appointment! More

Report | Print

Very good service and help with my car. Service department is great to work with. Thank you! Service department is great to work with. Thank you! More

by Heather Reynolds Verified Customer Verified Customer

Report | Print

Great service always have me in out and quickly with no issues. Thanks carver Toyota issues. Thanks carver Toyota More

Report | Print

The part I needed was ordered and came in as promised and installation went well. installation went well. More

by tekgelken Verified Customer Verified Customer

Report | Print

Everything was going well until I went to the service desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was s desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was so I decided to leave and go to greenwood More

Report | Print