Robert Kim

Went to Carver looking to purchase my first Toyota and decided I wanted to order a custom vehicle to get exactly what I wanted. Since Toyota doesn't take 'orders' in the traditional sense, this proved to decided I wanted to order a custom vehicle to get exactly what I wanted. Since Toyota doesn't take 'orders' in the traditional sense, this proved to be a challenge. However, Jalen Barnes, Robert Kim and the rest of the staff met that challenge and were able to work the process get me EXACTLY the vehicle that I was wanting down to every option. They were extremely patient and kept me updated along the way. The vehicle actually arrived early and exceeded my expectations. These folks are fantastic to work with and I hope to continue to be a customer for many years to come. These guys ROCK! More

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Robert was very helpful and we were doing most of the discussion over the phone. Very professional and helpful. discussion over the phone. Very professional and helpful. More

by tina.woods Verified Customer Verified Customer

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Adam Barker and Robert Kim made buying process simple and easy! Called and settled on a price without tons of hopes to jump through. Nick Powell in finance made everything easy to understand. I bought online easy! Called and settled on a price without tons of hopes to jump through. Nick Powell in finance made everything easy to understand. I bought online and the whole process took just few days, and they even setup delivery! Great experience. Highly recommend these guys! More

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This is the best dealership and experience I’ve ever had purchasing a new vehicle! purchasing a new vehicle! More

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Bought a used vehicle and went into finance to sign the papers. Not only do they not fill you in on things before signing, they tried to make me sign for a loan that was higher than average interest. With papers. Not only do they not fill you in on things before signing, they tried to make me sign for a loan that was higher than average interest. With an 815 credit score, I said no…..call my credit union. They did and the loan interest was much lower. No info offered on the extended warranty, no paperwork, completely not informing the consumer. Then no call backs after leaving several messages. Will not return. I’ve heard this from several other people as well. Really crappy after service from this dealership. Once they sell the car, that’s it. Not the way it should be!!!! More

by Never again Verified Customer Verified Customer

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Eric was super helpful and the car buying process was super smooth. We’ve never had a toyota and he explained everything really well and helped us make the best decision. super smooth. We’ve never had a toyota and he explained everything really well and helped us make the best decision. More

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I’ve never had a better experience buying a car! Austin was outside looking to help someone & I am so impressed by his professionalism and his genuine friendliness! I worked with several people be Austin was outside looking to help someone & I am so impressed by his professionalism and his genuine friendliness! I worked with several people before I was done. They stayed late when I came back to buy the car AND helped me the next day when I locked the keys in it!! I was a skeptical car buyer, but I now highly recommend all these fine people. Especially Austin who made me want to come back so I could buy from him! More

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Good experience. I appreciate the Good service and overall atmosphere. Oscar was the best and very patient, had to wait a bit for me to get some information. I appreciate the Good service and overall atmosphere. Oscar was the best and very patient, had to wait a bit for me to get some information. More

by sandychavis Verified Customer Verified Customer

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Thank you for an outstanding experience from start to finish. From Robert accommodating our early arrival to Bryce’s patience in helping us select not just a car but the perfect car for our lifestyle and finish. From Robert accommodating our early arrival to Bryce’s patience in helping us select not just a car but the perfect car for our lifestyle and budget. We appreciated excellent financing options and Richard ensured the process was simple and anxiety free. Thank you for your service, Richard! We considered options like Carvana preferred the customer service and convenience of a local dealer with top notch customer service. More

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A genuinely friendly atmosphere. Smaller dealership is a plus when you want to shop close to home. Smaller dealership is a plus when you want to shop close to home. More

by paul_valerie Verified Customer Verified Customer

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