I would recommend Longo Toyota for your Toyota needs.
I have leased 4 cars from them over 11 years. Many cars to choose from, good lease prices, great service. The staff are friendly, service good, car
I have leased 4 cars from them over 11 years. Many cars to choose from, good lease prices, great service. The staff are friendly, service good, car is ready when promised. They have clean customer indoor and outdoor waiting areas. Starbucks and Subway on site if you decide to wait for your car. If you prefer to wait at home they provide shuttle service to towns close to El Monte. If you are thinking Toyota then Longo should be your first stop.
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by Richard D
Service Price Transparency
Other Employees Tagged:
Paulina
Jul 13, 2026 -
Longo Toyota responded
Thank you so much for your incredible recommendation and for being a loyal Longo Toyota guest for the past 11 years! We're truly honored to have earned your trust through four leases and to continue serving you. It's wonderful to hear that you've enjoyed our selection, leasing experience, service team, and amenities. We're also glad our waiting areas, on-site dining options, and shuttle service have helped make your visits more convenient and comfortable. Team Longo
Arial was wonderful.
Very attentive and kept me informed throughout the whole process. I waited for my vehicle, so she gave me options for shopping, dining, and shuttle s
Very attentive and kept me informed throughout the whole process. I waited for my vehicle, so she gave me options for shopping, dining, and shuttle service. The service is reliable and I trust that the repairs or maintenance will be completed correctly the first time around.
Great job
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by djcastillo2003
Service Price Transparency
Jan 05, 2026 -
Longo Toyota responded
We’re so grateful for your feedback! It’s wonderful to hear that Ariel provided attentive, thoughtful service and made your wait comfortable with helpful options. We take pride in providing reliable service you can trust, and it means a lot to know we got it right for you. Thank you for sharing your experience! Team Longo
Jan 06, 2026 -
djcastillo2003 responded
Great service should be acknowledged. I’m happy to share
Great service!
I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in t
I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in the waiting room for my vehicle. I received my vehicle at the time I was promised!
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by Corolla
Service Price Transparency
Oct 27, 2025 -
Longo Toyota responded
Thank you for the wonderful review! We’re delighted to hear that Ariel took great care of you and made your visit comfortable and informative. It’s great to know you received your vehicle right on time, too. Have a great week - Team Longo
Always friendly and knowledgeable, Longo associates are
always willing to help ,makes my visits smooth.
always willing to help ,makes my visits smooth.
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by cervantesraq
Service Price Transparency
Jun 16, 2025 -
Longo Toyota responded
We're thrilled to hear that our team continues to make your visits smooth and enjoyable. Providing friendly, knowledgeable service is something we take great pride in, and it's wonderful to know it's making a difference. We truly appreciate your support and look forward to seeing you again soon!
Over all is ok, the only thing I am not happy is the
intake person who has no knowledge about the car that I have then refereed to manger, but manger said that this issue ( dash display is dark) is norm
intake person who has no knowledge about the car that I have then refereed to manger, but manger said that this issue ( dash display is dark) is normal and lots of ppl have the same issue . Maybe due the to dimmer control which I don’t think is related to that. Honestly I will think my car should be checked or stated in writing so that technician will know and maybe is the software gitch.. I hope that this should be reflected
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by Mpoon2
Service Price Transparency
Apr 25, 2025 -
Longo Toyota responded
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our intake process didn’t meet expectations. We understand your concern regarding the dash display brightness on your RAV4. When our consultant, confirmed that your display was set to maximum brightness she wanted to consult with our manager, Matt, who explained how the brightness adjusts automatically. However, we understand that it still appeared dim to you.
We want to make sure your concern is thoroughly addressed. If you’re open to it, we’d really appreciate the opportunity to speak with you directly to gather more details. Please feel free to contact Rob McGuire, Service Manager @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com
Ariel Ramirez was awesome.
She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly.
She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly.
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by DKP
Service Price Transparency
Dec 06, 2024 -
Longo Toyota responded
Thank you for taking the time to leave a review on DealerRater! We're thrilled to hear that Ariel Ramirez provided you with such excellent service. She truly strives to be professional, efficient, and communicative, and we're glad to know she kept you updated on the progress of your car and got everything done quickly. We appreciate your feedback and look forward to serving you again in the future! Longo Toyota
Everything is well except, it took them 25 minutes before
attending to me, LONG WAIT.
attending to me, LONG WAIT.
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by arbee.tutz
Service Price Transparency
Sep 30, 2024 -
Longo Toyota responded
Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota
Great car service.
Great communication with text. Always have a great experience. Friendly are friendly
Great communication with text. Always have a great experience. Friendly are friendly
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by pattymiranda66
Service Price Transparency
Sep 27, 2024 -
Longo Toyota responded
Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota
After entering the Longo, The gentleman who directed
which lane to be on for service (appointment, CARE, etc) was kind of rude. The rest of the way was fine
which lane to be on for service (appointment, CARE, etc) was kind of rude. The rest of the way was fine
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by 2024 TC
Service Price Transparency
Jul 15, 2024 -
Longo Toyota responded
Thank you for bringing this matter to our attention online. Please know we do train "all" our employees on the importance of not only meeting the expectations of our guests, but exceeded them and we're sorry you didn't get to witness this during your last visit. Your viewpoint has been shared with our service management team.
Everyone was very friendly and helpful.
A very positive experience including the free shuttle ride home.
A very positive experience including the free shuttle ride home.
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by dianelougiles
Service Price Transparency
Jun 20, 2024 -
Longo Toyota responded
Thank you for coming to Longo Toyota service center
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4 yrs, 3 mos
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