Arielle Simonson | Page 4

I rated fair because the appointment system for service is terrible. I usually need to make Saturday appointments because of my work schedule, however lately, I am told when I arrive that it is not guaran is terrible. I usually need to make Saturday appointments because of my work schedule, however lately, I am told when I arrive that it is not guaranteed that my car will be serviced that day. It completely defeats the whole purpose of an appointment system. You should just call it a "reservation" system to bring your car in and then "we'll get to it when we get to it." I have had my car since 2013 and it has never been as bad for Saturday service as it has been over the last 2-3 years. I work in Delray Beach but have never brought my car to the dealership there because during the week appointments are not always convenient for me due to my work schedule, however I am now seriously considering switching over to using that dealership next time I need service. The service itself is great, the mechanics always do a great job on my car. More

by pcgrant Verified Customer Verified Customer

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Clean facility, rapid service, nice waiting room. Service rep was very pleasant and willing to please! Service rep was very pleasant and willing to please! More

by docsavino Verified Customer Verified Customer

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Service was excellent. I was updated throughout the whole process and warranty. Work was taken care of timely. I was updated throughout the whole process and warranty. Work was taken care of timely. More

by MBKOOS Verified Customer Verified Customer

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I have been a customer of this dealership for 10 years and sadly the level of service has decreased over the years on both the sales and service side. and sadly the level of service has decreased over the years on both the sales and service side. More

by cjabevhill Verified Customer Verified Customer

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The customer service was great and wonderful experience. They were fast and friendly customer rep They were fast and friendly customer rep More

by hagenshagens Verified Customer Verified Customer

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Arielle was awsome, she was very professional and made sure all my concerns were met. sure all my concerns were met. More

by MARTINJ659 Verified Customer Verified Customer

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It was a great experience dealt with the dealership and I would advise everyone to get service here would advise everyone to get service here More

by rogerwilliams4665 Verified Customer Verified Customer

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Amazing customer Service ! ! Thanks Ari🙏. Very profile and reliable team The car rental was great as well ! Thanks Ari🙏. Very profile and reliable team The car rental was great as well More

by carolina_vielma Verified Customer Verified Customer

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Very professional the lady that was assisting me, Arielle...very helpful with my questions fir future service. Arielle...very helpful with my questions fir future service. More

by the81vette Verified Customer Verified Customer

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Very helpful and professional. I was able to leave with the car I wanted and the numbers I was looking for. I was able to leave with the car I wanted and the numbers I was looking for. More

by ericgonzalez1011 Verified Customer Verified Customer

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