Arlen Bird

Bob Ferrando Ford responded

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words. Our team works hard to provide prompt service while making sure every customer feels welcomed and respected. We're glad to hear you had a courteous and positive experience with us. We look forward to serving you again at Bob Ferrando Ford! 🚗

Bob Ferrando Ford responded

Thank you for the great review! We’re so glad to hear you had a smooth and efficient service visit. Arlen takes pride in making sure our customers feel taken care of, and it’s wonderful to hear you found him friendly and thorough. Making sure everything is checked and keeping you informed throughout the process is exactly how we believe service should be done. We truly appreciate your business and look forward to seeing you at your next visit! 🚗👏

Bob Ferrando Ford responded

Thank you so much for the awesome review! We truly appreciate you trusting our Service Department — Ford or not! Taking great care of our customers is what matters most to us, no matter what you drive. We’re grateful for your continued support and look forward to keeping you safely on the road for years to come! 🚗👏

Bob Ferrando Ford responded

We sincerely appreciate you sharing this. Trust is everything in our business, and we don’t take that lightly. The fact that you choose to drive past another dealership to work with our team speaks volumes, and we’re grateful for the opportunity to take care of you. We’ll continue working hard to make that extra drive worthwhile every time.

Bob Ferrando Ford responded

Thank you for the five-star review! We truly appreciate you taking the time to share your experience. Arlen and his entire team work hard to make the service process smooth and stress-free from start to finish, and I’m glad that showed. We’re grateful for your trust and look forward to taking care of you again in the future!

Bob Ferrando Ford responded

Thank you for sharing your experience! Being upfront and treating people the right way is something we take seriously, and I’m glad Arlen delivered that for you. We appreciate you considering us for your next car purchase and look forward to earning your business again.

Bob Ferrando Ford responded

Thank you for sharing your experience! We always strive to stay on schedule and respect our customers’ busy days. I’m glad our team was able to take care of your vehicle and have you back on the road right on time. We truly appreciate your business!