Thank you so much for the time you took today!!! We are so happy your experiences with us today and in the past have been great! We truly strive to make every visit to our dealership the best possible!! Thank you and hope you have a fantastic day!
February 24, 2021
"Aisha was friendly and knowledgeable about the vehicle...."
- MMichel Verified Customer
Aisha was friendly and knowledgeable about the vehicle. She kept me informed along the way until the repair was finished. Would not hesitate to visit again.
Thank you so much for the kind words. We know Arlisha is a true asset to our company and truly cares about every customer that walks up to her door! Thank you so much for your return business and have a great day!
February 23, 2021
"Superb service. Came in for a battery swap and they set..."
- MasterB Verified Customer
Superb service. Came in for a battery swap and they set me up with ease. Very helpful and friendly. Efficient and knowledgeable. Thank you very much.
Awesome!! We are so happy we was able to make your experience with us awesome! Our team strives to make every person who walks through our door completely happy! If you need anything in the future please let us know! Thank You from the Riverland Family1
February 21, 2021
"I always have a great experience but this one day Emily..."
- tky_johnson Verified Customer
I always have a great experience but this one day Emily Rambin decides to take a picture of my Jeep about post it on Facebook without my permission and clowns my Jeep with her Jeep club that she’s in. I didn’t work with her so she had no reason to take a picture of my Jeep nor did I authorize it. I will call corporate about this matter because I feel it was very unprofessional of her to say she’s in management.
So sorry for the misunderstanding! We love to post our customers most outstanding jeeps. Unfortunately we cannot control others comments on social media. The post has since been removed, our sincerest apologies!!! We love the jeep and Emily, our service manger even has the exact same jeep!
February 19, 2021
"I am always impressed with the service rendered at..."
- ANGIE2429 Verified Customer
I am always impressed with the service rendered at Riverland's car dealership. The staff and mechanics are professional, courteous and helpful. I have purchased all of my cars from you guys and am well pleased ! You are an asset to the community.
We would like to say Thank You for being a returning customer here at Riverland Chrysler. We are so happy your experiences here have brought you back over and over again! We truly try to go above and beyond to make every experience the best. Thank You and Welcome to the Riverland Family!
February 12, 2021
"Horrible, Rip off, I brought my vehicle there for service..."
- Frank Verified Customer
Horrible, Rip off, I brought my vehicle there for service and I'm still bringing it back for service. This is the last time I'm done it's still not running right each time I bring it back its always another part that I need
Dear Mr. Frank,
Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations, we set a high standard for ourselves and are truly sorry to hear that standard was not met on your last visit. As a Chrysler Dodge Jeep Ram dealership, it is our responsibility to make you aware of any deficiencies found upon inspection of your vehicle. Unfortunately we cannot always control the availability of parts which can sometimes delay repairs or cause repeat visits for the same concern. I do apologize for any inconvenience this may have caused you. I see that this was not your first visit with us, so please understand that we pride ourselves on being a fair and honest service department, treating all of our customers like family. Please feel free to contact me personally to further discuss your options.
Riverland Chrysler Dodge Jeep Ram
February 09, 2021
"Wonderful dealership! Always there to help and..."
- smctopy Verified Customer
Wonderful dealership! Always there to help and employees are friendly and knowledgeable of auto issues. I only have one complaint-had to have major work done on my van not this time a few weeks earlier. All signal lights were working when I brought it in and when I got home one blinker was out.
"The Service Dept treated me extremely well for my first..."
- mti1986 Verified Customer
The Service Dept treated me extremely well for my first time visiting this dealership. The blonde female manager (I believe this may be Kim) & Arlisha were memorable as being kind and professional. My vehicle was still clean & my tire locks were back in the packaging upon receipt of my vehicle. I will be returning to this location for future servicing.
We would like to thank you for your positive words. We are so happy that you are satisfied with the service departments!! We apologize that the chairs in the waiting room are not as comfy as you would like. I will def bring this up to upper management. Thank you so much and if you need anything in the future please let us know!
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