Armando Graham
Armando Graham at Antwerpen Volkswagen

Armando Graham | Page 3

General Sales Manager

Antwerpen Volkswagen

8065 Ritchie Highway
Pasadena, MD 21122

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4.2
67 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

21 yrs

Languages Spoken

English English

Spanish Spanish

4.2

67 Reviews

Write a Review

67 Reviews of Armando Graham

October 26, 2021

Dealership Rating
Employee Rating

I had one of the best experiences getting a car through Garrett couldn’t be more impressed about how great his customer service is and and hard work on making everything so smooth for me to get a new vehic More

by Norrist95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARRET JACKSON

September 16, 2021

Dealership Rating
Employee Rating

They where very nice and helpful and work miracles to get me into my vehicle! Strongly Recommend More

by jordanj_jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Jimenez

August 31, 2021

Dealership Rating
Employee Rating

Sam was a pleasure to work with, he made buying a new car seem so easy. Will definitely reach out when it's time to upgrade. Definitely will recommend him to friends looking to buy a car. More

by levonna77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Serio

August 24, 2021

Dealership Rating
Employee Rating

Max the sales person... Where do I start! First Max was a no pressure salesmen the way I like it, very professional and Pleasant and knowledgeable of his inventory. I'll Max and the whole sale team a 10 out More

by Snapshot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Jimenez

August 16, 2021

Dealership Rating
Employee Rating

Armando Graham talks a good game; make sure you read your contract before signing. Antwerpen is marking up their vehicles $10,000 (Calling it a Premium) because of the chip shortage. READ THE DIGITAL CONTRAC More

by bgreenjr7149
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 16, 2021

Antwerpen Volkswagen responded

We have the state of the art docupad so everything is large and very readable. The docupad do not move forward until you agree with everything on the current screen, So I don't understand how or what Armando did to get the rating your giving him and the dealership. We strive for customer satisfaction on every level. The market dictates the price on automobiles supply and demand, please feel free to contact me to discuss further. Yancy Cobb

Aug 16, 2021

bgreenjr7149 responded

Mr. Cobb, I understand the market dictates the price, but it should be clearly stated on the listing, so consumers can make an informed decision. That didn't happen in my situation. Max tried to say people are paying more for Corvettes, I didn't by a sports car, I bought a family car.

August 15, 2021

Dealership Rating
Employee Rating

At 1st I wasn't sure this was going to work out, but Lamont stayed on it and closed the deal!!! Happy Birthday To Me!! More

by Hotleo822
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LAMONT COATES, STEVE JAKUBIK, Derrick Johnson

Aug 16, 2021

Antwerpen Volkswagen responded

Happy Birthday!!! and Thank you for the kind words, any chance of a five star?

August 13, 2021

Dealership Rating
Employee Rating

This is my second Volkswagen I’ve purchased from this dealership. Good experience again. Treacy Hunt told me all about the ID4 a few months ago. I came back in to look at it and the next day I came in to More

by Tevin Rashad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Jimenez, Treacy Hunt, Yancy

Aug 16, 2021

Antwerpen Volkswagen responded

Thank you for the kind words

August 11, 2021

Dealership Rating
Employee Rating

Excellent customer services, smooth process to get us in our new VW. Made the process easy and we will definitely be back for our next car. More

by dkeyton5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Jimenez

August 10, 2021

Dealership Rating
Employee Rating

Very nice and knowledgeable. Got me a great deal and it was a great experience. I would do business again with him and this company More

by Keytons2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Jimenez

August 09, 2021

Dealership Rating
Employee Rating

Awesome experience with all the personnel we came in contact with. Super professional and friendly. Attentive to our needs and concerns. Would recommend friends to this dealership. More

by dcfgreen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Jimenez, Chris Porter

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