Armando Graham | Page 5
General Sales Manager
Antwerpen Volkswagen
8065 Ritchie Highway
Pasadena, MD 21122
Dealership Experience
8 yrs, 5 mos
Industry Experience
21 yrs
Languages Spoken
English
Spanish
67 Reviews
Write a Review67 Reviews of Armando Graham
July 31, 2019
Watch for hidden fees (Daryl) I came in to look at a used Santa Fe Sport. I was told if I didn't financed the vehicle through them it would cost me a $1,000.00 extra by used car s I came in to look at a used Santa Fe Sport. I was told if I didn't financed the vehicle through them it would cost me a $1,000.00 extra by used car sales manager Armando Graham. So I agreed to finance through Antwerpen. When I went to sign the paper work for the vehicle, Mr. Graham had added the $1,000.00 anyway. Good thing I read the paper work before the conn went down. More
July 28, 2019
Great experience! From the first call to meeting Sam in person. It’s the definition of 5 star service. I see why they won the Wolfsburg Crest Club award! From the first call to meeting Sam in person. It’s the definition of 5 star service. I see why they won the Wolfsburg Crest Club award! More
Other Employees Tagged: Sam Serio
June 13, 2019
Almost gave up John Pompey was instrumental in getting me in a new car, He wouldnt give up on me even after it looked like I was a hopeless situation , he went above John Pompey was instrumental in getting me in a new car, He wouldnt give up on me even after it looked like I was a hopeless situation , he went above and beyond to make sure I didnt leave on foot, John and Armondo worked their magic and got a deal done even though I had just about given up hope, I would definitely buy again or refer anyone I know looking for a car to see these guys.P.S. Love my ride! More
Other Employees Tagged: John Pompey
June 02, 2019
Faith purchase I was in an upside down car loan with my VW Jetta for a lot. I tried another car dealership to trade for another used car. It was not possible, withou I was in an upside down car loan with my VW Jetta for a lot. I tried another car dealership to trade for another used car. It was not possible, without paying off my excess (a lot). I thought go to a VW spot. Well impulsively at 3pm I pulled in. I test drove Tiguan my trade made it difficult. Short story by 6pm drove off with brand new fully loaded Wolfsburg Edition Passat. Out old loan .....if it wasent for Sam aka babycakes (gave him a nickname) and his team Nick & Armando, I could not be a happier customer. Thanks guys!!!!! More
Other Employees Tagged: Sam Serio , Nick Barnes
May 31, 2019
I cant say enough about how incredibly I was treated here! Lets start with how great of a job that my sales specialist Will Bowling and their sales manger Armando. did, I came in to test drive a used 2019 Lets start with how great of a job that my sales specialist Will Bowling and their sales manger Armando. did, I came in to test drive a used 2019 Passat after I had been rear ended the day before and was still pretty traumatized. They came up with a way to get me into a new car whether or not they totaled my car, which they did total it! I ended up with a brand new car at the same payment as the used one! I would highly recommend this dealership to everyone! this is the 3rd car my family has purchased from Them! Class act! Steve Fox More
Other Employees Tagged: Will Bowling
May 24, 2019
John was GREAT! John was extremely helpful. We went to a couple dealers who treated me as a young, uneducated woman and when I met John, he treated me with respect a John was extremely helpful. We went to a couple dealers who treated me as a young, uneducated woman and when I met John, he treated me with respect and didn't push the typical sales tactics that I had seen. John gave me space to make a well informed decision. He was straight forward, I knew I was his first sale and we learned together. Sam was kind enough to assist on the test drive to show me the ins and outs of the Atlas. Armando was a tough cookie but we were able to find a happy medium that worked for both of us. More
Other Employees Tagged: Sam Serio , John Pompey
April 18, 2019
Country Kelvin is the best!! Kelvin is truly the the best! He was extremely patient with me making a decision on the model to get. He has the best customer service skills and made Kelvin is truly the the best! He was extremely patient with me making a decision on the model to get. He has the best customer service skills and made sure we were happy and comfortable from the start to the finish. He was personable and made this a positive and painless process. I highly recommend Kelvin and this dealership. He went above and beyond. I have already recommend a few friends Latoy More
Other Employees Tagged: Sam Serio , Will Bowling, ola fidel, Joshua Gillions, Erick Metzger, Katherine Savin, Shakir Talib-Harrison
February 08, 2019
A great salesmen Sam was super nice & friendly. He and his staff worked really hard to find the right vehicle for us and made sure we left happy. Sam was super nice & friendly. He and his staff worked really hard to find the right vehicle for us and made sure we left happy. More
Other Employees Tagged: Sam Serio
December 22, 2018
Trash Treated me like an xxxxxx when I came in. Simple as that. You never treat customers like trash when they're coming to buy something. Treated me like an xxxxxx when I came in. Simple as that. You never treat customers like trash when they're coming to buy something. More
Other Employees Tagged: Erick Metzger
December 19, 2018
Bought a used car from them, not a good car at all Very bad experience in buying a used car. The car has many issues that should have been taken care of before ready for sale. I would NOT recommend thi Very bad experience in buying a used car. The car has many issues that should have been taken care of before ready for sale. I would NOT recommend this dealership at ALL. Can't be disappointed more in a VW Dealership. Worst experience ever. I have owned 6 VW's over the last 30 years. Can't wait to find out what else they lied about. More
Other Employees Tagged: Nick Barnes,

