Armando Soto | Page 3

My primary experience was with Sean, but the staff in the service room talked to me while I was filing my car information and putting in my service request. I was able to joke with them, and actually cracked service room talked to me while I was filing my car information and putting in my service request. I was able to joke with them, and actually cracked a smile. It's rare to get that these days since most other businesses let their staff ignore you and dwell on their phones while one person only asks you what they need to know. This felt real, and refreshing. More

by jessed913 Verified Customer Verified Customer

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Fraudulent service, rude staff, lying, double intentioned schemes, bate and switch, unreliable, dishonest, untrustworthy, unresponsive, unreasonable, and time consuming. schemes, bate and switch, unreliable, dishonest, untrustworthy, unresponsive, unreasonable, and time consuming. More

by alberjita Verified Customer Verified Customer

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So good He was so good with the all procedure in the revision, also the waiting time wasn't too long revision, also the waiting time wasn't too long More

by julianarcos2480 Verified Customer Verified Customer

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There was initially an issue with the service but they have addressed that and have since provided great service. Thank you JP and Carlos.. have addressed that and have since provided great service. Thank you JP and Carlos.. More

by MARS4HERBALLIFE Verified Customer Verified Customer

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Staff is very friendly with excellent customer service! ! Vehicle was ready for pick up earlier than promised. ! Vehicle was ready for pick up earlier than promised. More

by waterglow1 Verified Customer Verified Customer

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I am very disappointed with the service I received at Greenway Kia today. I scheduled an oil change and tire rotation for this morning, but the experience fell far below expectations. After I declined a Greenway Kia today. I scheduled an oil change and tire rotation for this morning, but the experience fell far below expectations. After I declined additional upsell services, the staff’s attitude noticeably changed. I had also received an email stating that the oil change included a free tire rotation, yet they questioned this and required me to provide a screenshot, which should have already been noted in my account. Despite having a 10:30 appointment, I was told the service would take approximately three hours, which is unreasonable given that I had a scheduled time. When I asked about a ride home, I was informed they would not accommodate me because I live 5.5 miles away, exceeding their 5-mile limit. Overall, the lack of organization, poor communication, and unhelpful customer service made this a very frustrating experience. More

by Jchaves Verified Customer Verified Customer

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My car service appointment at Greenway Kia East met all expectations and went super smoothly. The waiting area got recent updated and it was very comfortable waiting. Could not have ask for a better dealer expectations and went super smoothly. The waiting area got recent updated and it was very comfortable waiting. Could not have ask for a better dealership. More

by ttanael Verified Customer Verified Customer

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James took good care of me. Wouldn’t say the service was the fastest but it’s fine Wouldn’t say the service was the fastest but it’s fine More

by malikh201 Verified Customer Verified Customer

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My experience was great as always thanks to the all the staff there especially Gina Carpio the service manger and her staff thank you guys for everything staff there especially Gina Carpio the service manger and her staff thank you guys for everything More

by Taino11590 Verified Customer Verified Customer

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Wonderful Fin is a great service guy. Very polite and helpful. I look forward to seeing him Very polite and helpful. I look forward to seeing him More

by Beth5205 Verified Customer Verified Customer

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