Armin Gackic | Page 9

Excellent customer service After walking into fort Myers Infiniti I was met by Armin Gackic who was very informative and friendly. Armin showed me numerous vehicles in the QX se After walking into fort Myers Infiniti I was met by Armin Gackic who was very informative and friendly. Armin showed me numerous vehicles in the QX series. He was very helpful and not pushy or aggressive like other dealer salesmen. He showed me several vehicles with different features and colors and explained how they worked. After all his help I leased a QX50 which I'm very happy with. Armin made my vehicle purchase a great experience. I would rate him a twenty if I could, an excellent salesperson, Infiniti should be proud they have such a great salesman who went out of his way to help me with my purchase. Thank you Infiniti. Great experience. More

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New car purchase This dealership did a great job on this new purchase, good deal, very good salesman and quick on the paperwork. I will recommend this dealer to friend This dealership did a great job on this new purchase, good deal, very good salesman and quick on the paperwork. I will recommend this dealer to friends More

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Amazing Experience Arman the Sales Consultan was great very informative and accomodating the entire process from start to Finish was excellent management and the Finance Arman the Sales Consultan was great very informative and accomodating the entire process from start to Finish was excellent management and the Finance process was all very Smooth More

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Grateful for the infinite amounts of customer service! When shopping around for a premium vehicle from luxury brands, you begin to recognize the comparable beauty shared amongst ALL luxury brands. Although When shopping around for a premium vehicle from luxury brands, you begin to recognize the comparable beauty shared amongst ALL luxury brands. Although brands may boast about their individual niche in the automotive industry, for the majority of prospective new car owners it boils down to the quality of service and relationships formed; hence the reason for our recent Infiniti purchase. We were fortunate enough to have Chris Palmer (AKA “Mr. Wonderful”) as our Infiniti sales representative. Although Mr. Palmer is new to the industry, you wouldn't know it by his love for automobiles and loyalty to the brand he represents. My fiancé and I were thoroughly impressed by his knowledge for the brand and his ability to maintain a professional demeanor through the duration of the purchase. Chris isn’t your typical car salesman. He exudes integrity and exemplifies the meaning of a straight shooter; he is honest and forthright about the car of interest and transaction happenings. Additionally influential in our decision were the other Infiniti dealership staff members. Larry, the sales manager, helped personalize our experience by providing excellent customer service while delivering a much appreciated sense of comradery. This greatly resonated with us, as we had previously shopped around at other dealerships that made us feel insignificant. A simple introduction goes a long way. Armin, another sales representative, not only worked to make our transaction as quick and seamless as possible but his sense of humor made our overall experience a more enjoyable one. We can now confirm that the Fort Myers Infiniti dealership really does provide infinite amounts of high quality customer service. -Michael & Carley More

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Trade in for new lease The team was amazing! Zach, Armin, Greg, Tom, Larry and Blake made my car buying experience extraordinary! I have never had such a pleasurable exper The team was amazing! Zach, Armin, Greg, Tom, Larry and Blake made my car buying experience extraordinary! I have never had such a pleasurable experience purchasing a vehicle. From the personalized service and attention to detail to the product knowledge and welcoming environment - this establishment is like no other! More

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Excellent Customer Service My salesman, Armin Gackic, was absolutely amazing. His willingness to take the time to answer questions as well as offering the car for the night to My salesman, Armin Gackic, was absolutely amazing. His willingness to take the time to answer questions as well as offering the car for the night to test it out was unexpected. I really appreciated his upfront and honest work ethic because you could tell that he wanted his customer to be completely satisfied. I would highly recommend going to the Infiniti dealership in Fort Myers for future purchases or leases. I have to give kudos to the entire team that assisted me with this investment. More

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Comfortable & accommodating purchase at Infinity Fort Myers Was a bit intimidated when entering the beautiful showroom of Infinity of Fort Myers on Rt 41. I was introduced to Mr. Armin Gackic who was extremely Was a bit intimidated when entering the beautiful showroom of Infinity of Fort Myers on Rt 41. I was introduced to Mr. Armin Gackic who was extremely knowledgeable and took his time answering all my questions not knowing if i was a tire kicker. He took his time in showing me different models based on my needs. The negotiation process which i dread was smoother than expected with absolutely no sales gimmicks or pressure tactics. My wife also needed to see and test drive the car along with the rug-rats which was no problem. I purchased a QX60 at a great special finance rate with the help of Armin. The Team at infinity from the finance department to the service department made our family feel welcomed. The scheduling for the first service was also very easy as i was personally introduced to everyone i will be dealing with for future reference. Buying a new car, especially a luxury automobile can be stressful by my experience with Armin Gackic and Infinity of Fort Myers was a breath of fresh air. You won't go wrong paying him a visit if your shopping for a new car. More

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Once they have your money. Bought a 2013 Volvo from them in Jan 2015, apparently the sales person didn't notice the noticeably broken gas cap... After I left I noticed a shimmy Bought a 2013 Volvo from them in Jan 2015, apparently the sales person didn't notice the noticeably broken gas cap... After I left I noticed a shimmy in the front end, brakes were shot. No return calls or e-mail, had to fix it myself. Car belonged to a manager, if they don't take care of their cars they're not going to take care of yours.... Multiple attempts at contact, no return calls. Never been treated this bad at a car dealer. Once they got the money they could care less. Revised January 25: Store manager saw this post and called. Too bad it took this much to get a phone call. The manager and I had a nice talk, he reimbursed more than my expenses and apologized for the incident. It would be nice if there was some kind of people-skills taught to the staff. Perhaps also some kind of post-call to ask customers how their experience was? I was forced to go directly to Volvo for service and they were strict about follow up contact. An entire business can be affected when one employee does a bad job. Don't let one useless employee affect your business with this dealership, others seem to have been treated well, and management jumped in when they saw a problem. Not very satisfied, but issue is settled. More

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Excellent overall experience! I had the pleasure of working with Armin. He was extremely knowledgable, patient, friendly and was able to get me into a brand new car under the price I had the pleasure of working with Armin. He was extremely knowledgable, patient, friendly and was able to get me into a brand new car under the price I initially wanted! Thank you for making it an easy and enjoyable experience! More

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amazing salesman Armin made me feel like I got a great deal on the car that I purchased.Walked away very happy and satisified and will be coming back for sure. Armin made me feel like I got a great deal on the car that I purchased.Walked away very happy and satisified and will be coming back for sure. More

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