Arnold Silverman | Page 3

Excellent Sales Experience My salesman, Arnold Silverman, provided an excellent overall experience. He answered all of my email and phone questions leading up to the sale and pr My salesman, Arnold Silverman, provided an excellent overall experience. He answered all of my email and phone questions leading up to the sale and provided a very competitive price in a low pressure environment. I told him what my expectations were prior to showing up at the dealership, and he met all of my expectations during the sales process and in follow up afterwards. I highly recommend Arnold Silverman and Al Packer's Ford. More

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F150 purchase I went to Al Packer for a F150 but they didn't have exactly what i was looking for.With the help of Arnold Silverman we found the truck and he wasted I went to Al Packer for a F150 but they didn't have exactly what i was looking for.With the help of Arnold Silverman we found the truck and he wasted no time getting it for me.Thanks again Al Packer Ford. More

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Excellent vehicle. Good price. Friendly dealership. Bought this Raptor through Arnold Silverman. Brand new. Good price. I had an additional accessory added. A hard cover for open bed on the F-150. From Bought this Raptor through Arnold Silverman. Brand new. Good price. I had an additional accessory added. A hard cover for open bed on the F-150. From the time I ordered the car, via Paypal deposit to the time picking it up, was 36 hours. In less than a day, the car was polished, wheels got armorall, tanked up with gas, I was on the road. This is just the beginning of the story. The very next AM, I looked under the hood. To my amazement was a vacuum line/hose was eaten by a varmint. Apparently a squirrel had dinner under my hood. On a Sunday, I contacted the salesman who immediately responded. He said he would make it right. The service department went to bat, and paid for the repair at a New York Ford Dealer. The tonneau cover was installed nicely. The auto detailing was amazing. The salesman was good but the service department preps the vehicle and installs the accessories. Job well done. Thank you Tony McDowell. Also thanking Aaron Younger for assisting in the out of state repair. More

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Badass Salesman for Badass Raptor Found a race red raptor at reasonable price without dealer markup at this place. Found it online. Arnold returned the call that night. I pulled the tr Found a race red raptor at reasonable price without dealer markup at this place. Found it online. Arnold returned the call that night. I pulled the trigger and bought the car with minimal Paypal deposit. The vehicle was ready the next day. I have decent credit rating. Paid on a saturday with personal check, banks closed, and not certified. Based on my credentials, it was a piece of cake. My wife and I drove down from NYC and drove the Raptor back in my convoy. The next day, I checked the engine thoroughly and found an obscure vacuum line controlling the 4WD, severed? Upon closer look it was gnawed by likely a squirrel. Although it was Sunday, I called Arnold and he called me back. He hooked me up with Aaron Younger in service who volunteered to pay for the repair, even though warranty does not cover acts of god. Brought the Raptor to Tower Ford in Great Neck NY, they ordered the part, and gave us a loaner car. They inspected and road tested the vehicle. Thank you Arnold and Aaron. The staff was friendly, showroom modern and clean. Lot outside looked like they had 500 cars and sooooo many trucks. Salesman and service really felt bad about my situation and stepped up to the plate. PS: Car was waxed and polished with armour all on the wheels. Boy, the car radiated that day. David More

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I had an awesome experience at Al Packer. Arnold Silverman made my experience at Al Packer a pleasant one. His experience and knowledge was very helpful in making my decision an easy one. I lo Arnold Silverman made my experience at Al Packer a pleasant one. His experience and knowledge was very helpful in making my decision an easy one. I love my Ford Focus SEL. Thank you all at Al Packer Ford for the experience. More

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Very good Little long on finalizing contract. His was very personable. It was a nice working working with the entire team at al packer. Thank you mike Little long on finalizing contract. His was very personable. It was a nice working working with the entire team at al packer. Thank you mike More

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Excellent experience My representative, Arnold Silverman, gave me exceptional and professional service when I purchased my 2018 Ford F150 Raptor. I searched the country fo My representative, Arnold Silverman, gave me exceptional and professional service when I purchased my 2018 Ford F150 Raptor. I searched the country for my truck and decided to purchase from Al Packer's White Marsh Ford because they were the ONLY Ford dealer in the country that wasn't price gouging on this product. My experience in dealing with Arnold Silverman was great. Quick response (five minutes) and honest. Arnold had my truck shipped across country as promised at a very reasonable rate. He also had some options added at the dealership and had my wheels powder coated for me, saving me time on my end. I would recommend Arnold and Al Packer's Ford anytime. More

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Decisions with ease When we needed to trade our vehicle we put our trust in Packers. We will definitely send our friends. Ask for Arnold. He does his absolute best to put When we needed to trade our vehicle we put our trust in Packers. We will definitely send our friends. Ask for Arnold. He does his absolute best to put you in the driver's seat. He is also there for for follow up questions. Ride Safely. Go to Al Packers Ford today. More

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Price you see is NOT the price you get All of the advertised prices at the dealership are much lower than the actual prices you will pay when you start negotiating numbers. We came in f All of the advertised prices at the dealership are much lower than the actual prices you will pay when you start negotiating numbers. We came in for one advertised price and there was about a $1000 of added fees that were never mentioned. We are not talking tax, title, license, processing fees that every dealer will add, but rather certifying fees that are just purposely concealed to get you in the door and at the table. Several of the other reviews mention the same experience. Out of four dealerships i visited the while shopping around, this was the only dealer that did not have transparent pricing. It was also the only dealer that advertises “Price you see is the price you get.” More

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Love my new escape My husband and I were not completely set on getting a new car right now. We have talked about it and went to Al Packer to look around. Our dealer was My husband and I were not completely set on getting a new car right now. We have talked about it and went to Al Packer to look around. Our dealer was Arnold. He is the whole reason we not only bought one but we bought two vehicles. He was so personable and very knowledgeable about all the cars on the lot. I can't say enough about his service and kindness to us. Thank you Arnold! More

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