Art Flores | Page 9

Dropped off my car for a recall that needed to be done on my 2014 ford focus st. It got done with in just 2 days and the customer service was excellent, friendly and straight to the point. my 2014 ford focus st. It got done with in just 2 days and the customer service was excellent, friendly and straight to the point. More

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The service department is always very helpful knowledgeable kind and considerate! They all also are very accurate on when my vehicle will be ready knowledgeable kind and considerate! They all also are very accurate on when my vehicle will be ready More

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Mr. Art Flores was super helpful and willing to explain the process when confronted with questions. Could not be more satisfied with the advisors at this Art Flores was super helpful and willing to explain the process when confronted with questions. Could not be more satisfied with the advisors at this location. More

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My only experience was with the Service Dept. Once my account was handed off to Interstate Ford the Mgr. Kept in direct correspondence with me for all updates. What I would recommend is additiona Once my account was handed off to Interstate Ford the Mgr. Kept in direct correspondence with me for all updates. What I would recommend is additional mechanics that can handle transmission computers, testing & replacements. I was without a car from Jan. 11-Feb. 14. Hope it continues to run as smoothly as it is now! Thank You! More

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Fast service, very personable. I felt like I could trust them. Got done much earlier than promised. them. Got done much earlier than promised. More

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Timely service with a considerate heads up notifications. Above and beyond with quality of service and attention to detail. Above and beyond with quality of service and attention to detail. More

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Always great service and they keep you informed of what services are being done and cost services are being done and cost More

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Interstate Ford has a World Class Professional Employe Staff from Adrian, Mary Ann, to Art. My last visit to IF was with Art, who was Very Professional and Totally Awesome! He resolved all issues that I Staff from Adrian, Mary Ann, to Art. My last visit to IF was with Art, who was Very Professional and Totally Awesome! He resolved all issues that I had with my C-Max. Thank You Art! Bruce More

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Not clear about the service plan. Brakes needed to be replaced long ago. I had to ask for it. replaced long ago. I had to ask for it. More

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terrible dealership. my truck motor blew and they wanted $15k to replace it. first off ford ecat showed the motor for $5125. dealership was trying to sell it to me for $7200. so a $2k markup. second, the la $15k to replace it. first off ford ecat showed the motor for $5125. dealership was trying to sell it to me for $7200. so a $2k markup. second, the labor book ford goes by says 11.1 hours for removal and reinstall of the motor and 2.9 hours to transferthe existing parts over. they wanted 30 hours at $180 an hour. complete rip off. theres a reason dealerships get a bad rep, and this is why. run away from this dealership if you value your money More

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