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Art Mills

Overview Reviews (52) Inventory (295)

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Art Mills

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4.7

Employee
Rating

4.7

Art Mills

Sales

Serpentini Chevrolet of Willoughby Hills

2810 Bishop Rd
Willoughby Hills, OH 44092

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Overview Reviews (52) Inventory (295)

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52 Reviews of Art Mills

February 23, 2021

Dealership Rating

Employee Rating

"Art was very helpful and I based my decision using his..."

- crbenedict

Verified Customer

Art was very helpful and I based my decision using his knowledge. We started looking last fall and the wait was worth it. Your financial man was also helpful

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Art and our sales team, and it was a pleasure having you at the dealership. We appreciate your review!

February 19, 2021

Dealership Rating

Employee Rating

"The service was great. Dealer did not try to push extra..."

- SANDRABRINSON2

Verified Customer

The service was great. Dealer did not try to push extra stuff on you. Made me comfortable with what I could afford. Great Customer Service.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandy Reed, Jim Setele, Ryan McDermott, Aramis Greenwood, Derrick Rentz, Candi Brooks

Helpful 0

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Feb 19, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review, Sandra. We're happy to hear our team was able to provide a comfortable experience and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 17, 2021

Dealership Rating

Employee Rating

"I am very pleased with the excellent service I shared..."

- RWASIK1

Verified Customer

I am very pleased with the excellent service I shared with Art Mills. He was polite and friendly ,very informative, and not all pushy!! I will suggest my friends and my family see Art Mills at Serpentini in Wlby Hills for a no pressure sales. A great place to get a new car, or used car. I already sent a family member there. Serpentini is a keeper!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 17, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad Art was able to help, and we hope to see you again!

February 06, 2021

Dealership Rating

Employee Rating

"The dealership was very professional and very helpful. My..."

- adeusanio

Verified Customer

The dealership was very professional and very helpful. My sales man was super helpful and got me to the price point I needed to be.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan McDermott

Helpful 0

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Feb 07, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 28, 2021

Dealership Rating

Employee Rating

"Service was excellent and on time! I was told truck would..."

- JIMBO227

Verified Customer

Service was excellent and on time! I was told truck would be done in one hour and it was. All work was done very Professionally!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Setele, Ryan McDermott, Candi Brooks

Helpful 0

Report | Print

Jan 29, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2021

Dealership Rating

Employee Rating

"Purchased a 2020 Corvette and couldn't be happier with..."

- KBIHARY

Verified Customer

Purchased a 2020 Corvette and couldn't be happier with the customer service we received. Art was a huge help with every step of the process.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 15, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Corvette! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 12, 2021

Dealership Rating

Employee Rating

"Great Job. My salesman, Art Mills, did everything he..."

- Charger68

Verified Customer

Great Job. My salesman, Art Mills, did everything he said he would. He kept me informed during the order process. My car was delivered cleaned, serviced, and fueled.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Bennett

Helpful 0

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Jan 12, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Art, and it was a pleasure having you at the dealership. We appreciate your five-star review!

January 07, 2021

Dealership Rating

Employee Rating

"There was a couple issues with our newly acquired 21..."

- Larry S

Verified Customer

There was a couple issues with our newly acquired 21 Tahoe but Art Mills and Phil Watts took care of. Also, Mike Campola made sure all was taken care of.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: phil watts

Helpful 0

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Jan 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2021

Dealership Rating

Employee Rating

"Art Mills and Alan Suhey did a fantastic job with our..."

- Larry S

Verified Customer

Art Mills and Alan Suhey did a fantastic job with our recent Tahoe purchase. Art especially went above and beyond to find our specific vehicle with options and kept us updated along the way.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Alan Suhey

Helpful 0

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Jan 01, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Larry, Thank you so much for your excellent review! We are so glad that Art and Alan ad the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 23, 2020

Dealership Rating

Employee Rating

"My salesman Art was great!! Everyone at the dealership..."

- pastalady1121

Verified Customer

My salesman Art was great!! Everyone at the dealership that I had any contact with was great ! This was my first brand new car and I’m loving it !

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 24, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your first brand new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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Art Mills

Sales

Serpentini Chevrolet of Willoughby Hills

52 Reviews of Art Mills

"Art was very helpful and I based my decision using his..."

"The service was great. Dealer did not try to push extra..."

"I am very pleased with the excellent service I shared..."

"The dealership was very professional and very helpful. My..."

"Service was excellent and on time! I was told truck would..."

"Purchased a 2020 Corvette and couldn't be happier with..."

"Great Job. My salesman, Art Mills, did everything he..."

"There was a couple issues with our newly acquired 21..."

"Art Mills and Alan Suhey did a fantastic job with our..."

"My salesman Art was great!! Everyone at the dealership..."

Dealership Inventory (295 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
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