Thank you so much, Andrew, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
April 03, 2020
"Everybody was very nice and easy to work with. My wife..."
- Amayse1 Verified Customer
Everybody was very nice and easy to work with. My wife and I both bought new cars and the process was very easy and smooth.
With pricing and options not yet known, I ordered a 2020 Corvette months before Chevrolet officially revealed the car. My decision to place the order was based on Art Mills promising that I would get my car in early spring 2020, that the pricing would not be above MSRP, and that I would receive best-in-class service for the vehicle. Despite a GM strike and other delays, Art and what is now Serpentini Chevrolet of Willoughby Hills fulfilled all the promises and I am enjoying driving my new Corvette.
"We just purchased a new Silverado from Serpentini..."
- JTSMILE Verified Customer
We just purchased a new Silverado from Serpentini Chevrolet in Willoughby Hill. Our salesman Art Mills was great while showing and selling us the truck, but failed miserably at the time of delivery. He literally walked out of the truck mid way thru explaining the features of the vehicle. We were shocked as watched him drive out of the parking lot while we were still trying to figure out the options. I even called him the next day to explain our displeasure. The dealership was great, but not the salesman!
I bought the car one week before taking it in because myself, my daughter who owns a Traverse Redline, and another woman from the dealership could not get the phone activation phone to work with 3 different phones. I took it in to get it fixed and was sent home without it being fixed. I will now take it to Classic Chevy since this is warranty work and they are 1.7 miles from my house.
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.