Arthur "AJ" Wilson

Had the pleasure of working with AJ for my appointment! He is wonderful and has always been helpful and respectful, which I really appreciate. I was able to get the services done that I needed and it took He is wonderful and has always been helpful and respectful, which I really appreciate. I was able to get the services done that I needed and it took way less time than I expected when I first made the appointment. More

by RVIZZ Verified Customer Verified Customer

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I had a fuel consumption issue with my car and called to see if the issue was under warranty to make an appointment. After calling them several times over a three week period, WITH NO RESPONSE, I finally we see if the issue was under warranty to make an appointment. After calling them several times over a three week period, WITH NO RESPONSE, I finally went down to the dealership myself. Once I was there, they dealt with my issue. While I was there, they were very courteous and they seemingly fixed the problem. However, it was very aggravating that they did not initially get back to me by phone. More

by PAUL_POTTHAST Verified Customer Verified Customer

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I had the worst experience at this dealership. The customer service was absolutely appalling from start to finish. The sales advisors were completely unprofessional, unhelpful, and showed zero int The customer service was absolutely appalling from start to finish. The sales advisors were completely unprofessional, unhelpful, and showed zero interest in actually helping customers. The service was painfully slow - I wasted hours of my time waiting around while the staff seemed to move at a snail’s pace. When I tried to address my concerns and problems, they were dismissive and provided no solutions whatsoever. It felt like they couldn’t care less about my needs as a customer. The advisors were rude, unresponsive, and clearly not trained in basic customer service. I left feeling frustrated and disappointed, with none of my issues resolved. Save yourself the headache and go literally anywhere else. This place clearly doesn’t value their customers or provide the service you’d expect when making such an important purchase. There are plenty of other dealerships that will actually treat you with respect and professionalism. I will never return and strongly advise others to take their business elsewhere.​​​​​​​​​​​​​​​​ More

by bearish-likely-9a Verified Customer Verified Customer

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Bad customer service miscommunication car has been the shop for three days. I haven’t heard a word about it was told I’d hear about it the second day I dropped it off. No one said anything. shop for three days. I haven’t heard a word about it was told I’d hear about it the second day I dropped it off. No one said anything. More

by Nate Verified Customer Verified Customer

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The service is friendly and helpful. For an oil change, I was out of there in under an hour and all went well during and after with the car. Thank you. For an oil change, I was out of there in under an hour and all went well during and after with the car. Thank you. More

by DCORTES12300 Verified Customer Verified Customer

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Always friendly and always helpful. This particular service department is typically pretty busy. Yet they still take the extra time to treat you like your the only one around. My recen This particular service department is typically pretty busy. Yet they still take the extra time to treat you like your the only one around. My recent experience with Anthony validates my point above. Anthony went over and above to help me out with my car's issue. It was not a straightforward problem, and he stepped up and went the extra mile to see that the issue was resolved. More

by mattandjaime Verified Customer Verified Customer

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Terrible customer service! No communication, no phone calls no email. Called to get an update AJ was not available and never responded! No communication, no phone calls no email. Called to get an update AJ was not available and never responded! More

by ANNEBRUNSON813 Verified Customer Verified Customer

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AJ our service advisor did great job of keeping us informed . deserves a raise!!! Thanks you AJ informed . deserves a raise!!! Thanks you AJ More

by RUSHROCKET2WIND Verified Customer Verified Customer

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Fast dependable service. Identified my issue and repaired quickly. They did not try to upsell me on anything b that was not needed. I would highly recommend and will be retu Identified my issue and repaired quickly. They did not try to upsell me on anything b that was not needed. I would highly recommend and will be returning in the future. More

by MRCCONWAY Verified Customer Verified Customer

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The dealership was clean, organized and easy to navigate allowing me to do work while i waited. allowing me to do work while i waited. More

by JANNAH.CAMP Verified Customer Verified Customer

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