Arthur Kunhardt | Page 37

The vehicle went in for warranty service to repair damaged axles. The service department called to let me know the vehicle was ready for pickup. I got there and it wasn't ready. I came back a few hour damaged axles. The service department called to let me know the vehicle was ready for pickup. I got there and it wasn't ready. I came back a few hours later per direction to be told the battery was dead and it would take another day to clear the problem. I went to look at the car and it was absolutely filthy. I went to a nearby auto supply store, bought a new battery, picked up the vehicle and took it back home to Miami Beach. Terrible service More

by rgummy Verified Customer Verified Customer

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The dealer is very convenient, staff is great with customer service and my service advisor is amazing. customer service and my service advisor is amazing. More

by GABE11245 Verified Customer Verified Customer

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All the people ( Shannon first) were very kind …… everything has been on time I have been very very happy everything has been on time I have been very very happy More

by massimoalessia72 Verified Customer Verified Customer

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They were able to take care of my vehicle quickly. The staff is very nice, professional and efficient. The staff is very nice, professional and efficient. More

by VRLUXURY Verified Customer Verified Customer

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Shannon was amazing she’s always so attendant even if there’s a long wait she makes 100% sure we’re accommodated. there’s a long wait she makes 100% sure we’re accommodated. More

by riverra305 Verified Customer Verified Customer

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Eduardo is beyond amazing! !! Finally such a pleasure to go into the service department. Keep up the great work!! !! Finally such a pleasure to go into the service department. Keep up the great work!! More

by alex@expressautolease.com Verified Customer Verified Customer

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Every staff member was helpful, unusually kind and attentive since my visit last year. Some new staff as well. Offered coffee, water, status updates on my vehicle, and went over recalls with me. I am attentive since my visit last year. Some new staff as well. Offered coffee, water, status updates on my vehicle, and went over recalls with me. I am 59 years and this is the first dealership I have encountered that gave that level of service with a smile. Your team could teach this valuable lesson to today's retail environment. I have stopped doing business with 31 stores so far because of poor customer service. Thank you and your staff for setting the bar so high with that level of support. Ya'll have a great rest of your week Shawn Cox 2022 RAM 1500 BIGHORN 5 LTR HEMI Purchase Date: 5-May-2022 More

by shawncox1956 Verified Customer Verified Customer

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I like gi to Aventura dodge because I always receive very good atention and Nice service! good atention and Nice service! More

by Francelly10 Verified Customer Verified Customer

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Shannon is great. Always responsive. The team did the service quicker than originally promised! Will definitely be using them again! Always responsive. The team did the service quicker than originally promised! Will definitely be using them again! More

by wford21 Verified Customer Verified Customer

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Great customer service ever will be back. Can’t get any better love the car wash too Can’t get any better love the car wash too More

by m.phyro Verified Customer Verified Customer

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