Arthur Kunhardt | Page 43

Went in for recall, they took the car in had it for about a 3 days and then they tell after 3 days that they dont have the parts to fix my car. a 3 days and then they tell after 3 days that they dont have the parts to fix my car. More

by joselg1986 Verified Customer Verified Customer

Report | Print

It was easy to communicate and solve the problem. Took less time than I expected. Took less time than I expected. More

by natalishevkun Verified Customer Verified Customer

Report | Print

I wouldn’t recommend them. Purchased a vehicle that has issues with suspension. The detailed work from their service team was poor and the car smelled like cigarette smoke for Purchased a vehicle that has issues with suspension. The detailed work from their service team was poor and the car smelled like cigarette smoke for a few weeks. I had to pay to have the car detailed again. There was a lot of garbage from the previous owner. Mechanically the car will have to be serviced and cost more than expected. They aren’t transparent with their internet price and the price you will receive at the dealership. The best part of the experience is the personality of the sales associates. Word of advice. Other cars and places to look. Keep looking. More

by ged Verified Customer Verified Customer

Report | Print

Great service my jeep had trouble starting and they fix the problems, thanks to Eduard Santiago service advisor and Bryon Kyler the service technician , very helpful and professional staff the problems, thanks to Eduard Santiago service advisor and Bryon Kyler the service technician , very helpful and professional staff More

by isabel.llosas Verified Customer Verified Customer

Report | Print

I would definitely recommend going there,they do a great job and they dont take much time. job and they dont take much time. More

by mariacastillo305 Verified Customer Verified Customer

Report | Print

Poor service. Lies and deceptions. No sense of responsibility or accountability. Damage to my car while the service center refused any responsibility. I drove the Lies and deceptions. No sense of responsibility or accountability. Damage to my car while the service center refused any responsibility. I drove the car in because the temperature gage was showing a high reading. When I went to pick up the car the service manager said it would not start anymore and tried to provide a bunch of explanations. Next, the car was reported stolen at the premises. And fast forward it was reported as recovered but tag was missing and car not running. The service center said car was not stolen but picked up by mistake by Progressive. Yet, my claim representative said it was not Progressive , the Dodge service center had told them they had misplaced the car and finally found it over a week later. So many inconsistencies in the stories More

by maxene24 Verified Customer Verified Customer

Report | Print

Efficient and well organized operation. Friendly staff and good facilities. They took care of my car issues quickly. Friendly staff and good facilities. They took care of my car issues quickly. More

by mhpgroup2018 Verified Customer Verified Customer

Report | Print

Great customer service by our service dept, Arthur Kunhardt. It all worked out very well. Thank you very much! Kunhardt. It all worked out very well. Thank you very much! More

by flavia.mcr Verified Customer Verified Customer

Report | Print

I love the customer service skills! This is home away from home…I’m always comfortable and well taken care of This is home away from home…I’m always comfortable and well taken care of More

by DBOOTHE93 Verified Customer Verified Customer

Report | Print

Continuar mejorando. En trato al cliente, tiempo de espera y calidad en el trabajo. Nunca dejar de mejorar. En trato al cliente, tiempo de espera y calidad en el trabajo. Nunca dejar de mejorar. More

by camejo512 Verified Customer Verified Customer

Report | Print