
Arturo Cervantes
Senior Sales Consultant
Jidd Motors Mitsubishi
1313 Rand Road
Des Plaines, IL 60016
Dealership Experience
9 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
Specialties & Trainings
Sales Specialist
Languages Spoken
English
Employee Video
339 Reviews
Write a Review339 Reviews of Arturo Cervantes
April 28, 2025
VERY DECEPTIVE ! !! DON'T TRUST ANYTHING THEY SAY !!! ESPECIALLY THE FINANCE DEPARTMENT. If you do buy from them, just assume that the vehicle will be an "AS IS" purch !! DON'T TRUST ANYTHING THEY SAY !!! ESPECIALLY THE FINANCE DEPARTMENT. If you do buy from them, just assume that the vehicle will be an "AS IS" purchase. Bring cash or your own financing ! DO NOT use their loan services and definitely look at every document for accuracy ! I left there with an envelope which I thought contained my sales contract and loan agreement ( I didn't check the envelope) it was late and I had a 5 hour drive back home. So I had no Bill of Sale or proof of purchase. Once I finally received the paperwork, I noticed that they showed $1000.00 less for my trade than what was agreed on. They withheld the title and Bill of Sale until I had a "safety and emissions" done. But an out of state purchase (Missouri) requires a Vin # verification ! It's impossible to get a vin verification without a title to verify with !!! But since I had a small loan, they wouldn't send me the title or paperwork. So, I paid the loan off sent them the notarized "lien release" and they finally sent me my documents. I guess what I'm try to say is, this place isn't worth your trouble ! Look somewhere else ! The salesmen are very inexperienced and offer zero help, so know what you are buying and don't expect any help after the sale. There are several good dealerships out there, this just isn't one of them. Good Luck in your search ! More
April 12, 2025
Don't waste your time going to this dealership. If you're looking for a dealership with dishonesty at the top notch, fraud and scam, there is no better place to start. Jidd Motors is the right plac If you're looking for a dealership with dishonesty at the top notch, fraud and scam, there is no better place to start. Jidd Motors is the right place to experience all that. I went there to get a BMW X6 in Feb 2025, after driving it for 5 weeks with a little over 1,000 miles, the car stopped working due to corrosion. The car was inspected by BMW accredited dealer and they confirmed that the corrosion has in fact been laying in there for a long period before they sold it to me. Every avenue to make these thieves take accountability has been super difficult. These people just don't care about customers at all. Forget all those nice reception you get before buying the car, once you pull out of their lot, its a wrap. Please do your due diligence before going here. If at least you are not sure of what to do, after buying the car take it to accredited dealership and go do a full diagnostic the very next day and be ready to encounter their xx. They're nothing but headache. If I were you, I would avoid them. To verify, read their reviews and filter by the lowest stars, you would see 80% of the complain is about their cars being faulty in very short period after buying it. Also, you will see them chasing you about to post a review about them. I bet you'd go back and edit. There's high chance of that. Long story short, they're fraud, thieves, scammers and liars. Oh DO NOT buy their GAP. It's crap. More
Other Employees Tagged: Johnathan Mendez
September 27, 2024
Great people, the experience was great, they kept there word. They all work well together. Great communication, I highly recommend them to anyone. Very nice inventory.... word. They all work well together. Great communication, I highly recommend them to anyone. Very nice inventory.... More
Other Employees Tagged: Nick Kabro, Jeremy Northrop, Johnathan Mendez , Bill Angelakos
August 07, 2024
Purchased my car with a tire that was not in its best conditions. Dealer ordered a new tire and replaced it and no costs. Quick installation in and out. conditions. Dealer ordered a new tire and replaced it and no costs. Quick installation in and out. More
Other Employees Tagged: Justyna Blicharska, Jeremy Northrop
July 09, 2024
Keshav presented himself with great professionalism and warmth. It was a pleasure doing business with him. He went above and beyond with getting us the best rates and financing. warmth. It was a pleasure doing business with him. He went above and beyond with getting us the best rates and financing. More
Other Employees Tagged: Keshav Kukreja
June 25, 2024
Great service,very friendly and fast service Go see him you wouldn’t regret it you wouldn’t regret it More
Other Employees Tagged: Shihab Alhamdani , Bill Angelakos, Pablo Bascunan, Yusif H
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