Asher Shurafa | Page 12

I recently purchased a 2025 Ford Mustang Mach-E Premium from Stivers Ford in Birmingham, AL, and I cannot say enough positive things about the entire experience. From start to finish, the team at Stivers F from Stivers Ford in Birmingham, AL, and I cannot say enough positive things about the entire experience. From start to finish, the team at Stivers Ford exceeded my expectations and made what can often be a stressful process absolutely seamless. Exceptional Sales Service Our salesperson, Sparky Sparks, was nothing short of phenomenal. From the moment my wife and I walked onto the lot, Sparky made us feel genuinely valued and appreciated as customers. His attention to detail and customer service went above and beyond – he thoughtfully offered us water, coffee, and snacks throughout our visit, ensuring we were comfortable during our time there. Sparky's knowledge of the Mustang Mach-E was impressive, and he took the time to answer all our questions without any pressure tactics. It's rare to find someone who truly makes you feel like your business matters, but Sparky delivered that experience flawlessly. Outstanding Sales Management Sales Manager Greg Cooks proved to be one of the best sales managers I have ever worked with in all my years of vehicle purchasing. Greg demonstrated exceptional skill in negotiating and structuring our deal, working diligently to bring the final numbers down to a point where I felt completely comfortable moving forward with the purchase. His professionalism, transparency, and genuine commitment to finding a solution that worked for both parties was truly refreshing. Greg's approach made the entire negotiation process smooth and stress-free. Thorough Finance Process Finance Manager Asher Shurafa completed our outstanding experience by providing comprehensive and clear explanations of our vehicle warranty coverage. Asher took the time to walk us through every aspect of the warranty, ensuring we fully understood what was covered and how to utilize our benefits if needed. His thoroughness and patience in explaining the details gave us complete confidence in our purchase protection. Final Thoughts The 2025 Ford Mustang Mach-E Premium is an incredible vehicle, and the buying experience at Stivers Ford of Birmingham made it even better. The entire team – Sparky, Greg, and Asher – worked together seamlessly to create a customer experience that was truly fantastic. Their professionalism, attention to detail, and genuine care for customer satisfaction sets Stivers Ford apart from other dealerships. I would highly recommend Stivers Ford of Birmingham to anyone in the market for a new Ford vehicle. The quality of service, the expertise of the staff, and their commitment to customer satisfaction make them a standout choice. More

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Friendly staff, clean facility. Smooth process. Knowledgeable finance. Car as advertised, would do business with again Smooth process. Knowledgeable finance. Car as advertised, would do business with again More

by M.VANDAMME Verified Customer Verified Customer

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Great service and great sales experience. Easy process and understood our goals and provided us with what we wanted Easy process and understood our goals and provided us with what we wanted More

by ERICGOLDIS20 Verified Customer Verified Customer

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Best sales experience in recent years, Colton was very knowledgeable, no pressuring in make the purchase knowledgeable, no pressuring in make the purchase More

by JUSTBNFISHING Verified Customer Verified Customer

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There aren’t enough words to describe how amazing Danielle and Stivers truly are! This is my 2nd and my daughter’s 2nd purchase from Stivers (4 total). They went above and beyond during the purchase Danielle and Stivers truly are! This is my 2nd and my daughter’s 2nd purchase from Stivers (4 total). They went above and beyond during the purchase and customization of my vehicle. Every aspect of the process was easy and enjoyable. Brandon, Eddie, Greg, and Asher went above and beyond. Danielle, in service, is on a whole other level from any service member I have ever dealt with, at any of the Ford dealerships I’ve used. She and the service team are so thorough and care so much about their customers. Danielle never once made me feel unheard or undervalued. She went beyond what was required of her. Stivers Ford of Birmingham will always be my dealership of choice, and Danielle played a huge role in my decision to purchase another vehicle from them. Plus, I love my new Mustang! More

by kandichesnutt Verified Customer Verified Customer

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Overall great experience, we met at a price I wad good with and they gave good numbers on my trade. Will shop with this team again in the future! with and they gave good numbers on my trade. Will shop with this team again in the future! More

by PRICEJOHNTHOMAS Verified Customer Verified Customer

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Blake Lawson gave is a great representative for Ford. Blake’s customer service is out of this world. When asked about different vehicles he was able to accurately state the much needed information that l Blake’s customer service is out of this world. When asked about different vehicles he was able to accurately state the much needed information that lead to the sale of the purchased vehicle. Blake is absolutely incredible and an asset to the company. Thank you Blake and thank you Ford! More

by JOHNNYMURPHYJR1 Verified Customer Verified Customer

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My car buying experience was mostly positive. Great service, dedicated staff, and respectful hospitality. All repairs were made to my used car purchase before I drove it off the lot. Great service, dedicated staff, and respectful hospitality. All repairs were made to my used car purchase before I drove it off the lot. More

by TABATHAVARDEN Verified Customer Verified Customer

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I’ve been purchasing cars all over the nation for over 35 years and my experience at Stivers Ford with their sales team was by far the Best Car Buying experience I’ve ever had. From the sales team to the fi years and my experience at Stivers Ford with their sales team was by far the Best Car Buying experience I’ve ever had. From the sales team to the finance team, everyone was kind, professional, and extremely competent at their jobs. 5 Star Experience and would definitely recommend them to anyone looking to purchase and/or lease a vehicle. More

by IHORNE72 Verified Customer Verified Customer

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Blake was awesome! Stayed in touch throughout the process and answered any questions I had. Stayed in touch throughout the process and answered any questions I had. More

by JGAINES3330 Verified Customer Verified Customer

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