Ashleigh Duncan
Ashleigh Duncan at Bill Dickason Chevrolet Buick

Ashleigh Duncan

Service Advisor

Bill Dickason Chevrolet Buick

1110 E Broadway Ave
Gladewater, TX 75647

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4.5
22 Reviews

Dealership Experience

10 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

4.5

22 Reviews

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22 Reviews of Ashleigh Duncan

June 04, 2026

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Employee Rating

This is the best dealership to work with, from sales(Adrian Cortez) to service. Nathan, Ashleigh and Faye take care of us with anything we need. Thanks again guys😁😁😁 More

by COOPERSLOVETHEBEACH
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2026

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Very helpful and willing to work with you. Good selection of vehicles to choose from. More

by rtmt50
Service Communication
Recommend Dealer
Yes

May 28, 2026

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My daughter's 2023 trailblazer had a gear shift switch go out. I called and told them what was wrong and made an appointment at 9:30 the next week, left it the night before in the parking lot. Called as soon More

by CM
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Faye Hinds

May 28, 2026

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to share your experience, and I’m sorry to hear your visit with our service department did not meet the level of care and communication you expected. We certainly understand how frustrating vehicle issues can be, especially when you felt you had communicated everything clearly ahead of your appointment. While I’m glad we were able to replace the gear shift switch and get your daughter’s Trailblazer back on the road, we never want a customer to leave feeling disappointed by the interaction or unclear about the process and costs involved. Your comments regarding communication and professionalism are being taken seriously and will be addressed with our team internally. We truly appreciate your continued business and the confidence you’ve shown in us through your vehicle purchases. We value that relationship and hope you’ll give us another opportunity in the future to provide the level of service you should expect from our dealership.

May 14, 2026

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Customer service is always good. Ashliegh is great. Put a bench seat outside the service area. It was a pretty day. More

by DHAZEL101
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Recommend Dealer
Yes

May 10, 2026

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$1000 and the car is still doing the same thing as when I brought it in. More

by JUDYTWILL
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Recommend Dealer
No

May 02, 2026

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I was treated very well and Nathan was very professional and kept me well informed. Nice work thank you. More

by newjamielee
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Recommend Dealer
Yes

Other Employees Tagged: Nathan McClain

April 26, 2026

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Experience was great. Ashleigh explained what was needed & took care of it. No more issues! We only use Bill Dickason Chevrolet for our vehicle needs. Thanks Ashleigh fir More

by Johnny Hinds
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Recommend Dealer
Yes

April 22, 2026

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Great buying experience. Austin was great and there was no pressure to buy. All around great folks at Bill Dickason! Y'all go see Austin Smith, he'll get you in the ride you More

by SarahM
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Recommend Dealer
Yes

Other Employees Tagged: Austin Smith, Nathan McClain

March 26, 2026

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Service department is excellent! Friendly and knowledgeable staff make it a pleasure to have my car serviced . The waiting room is comfortable and the charging station is a nice bo More

by sharppeggyjb
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Recommend Dealer
Yes

Other Employees Tagged: Faye Hinds

March 08, 2026

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The service dept. diagnosed a weak battery for us. I handled that myself, but I appreciate that because of an upcoming trip my wife had scheduled. It’s nice to get the More

by RONJACKS
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Recommend Dealer
Yes
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