Nathan McClain

Great service every time! Friendly people & always ready to help this old woman! Have a small wrinkle in the heat shield and Tyler git it straightened out in no time. Thank a Friendly people & always ready to help this old woman! Have a small wrinkle in the heat shield and Tyler git it straightened out in no time. Thank again for another job well done! I'll be back again and again. Thanks to all!! More

by Johnny Hinds Verified Customer Verified Customer

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I got an oil change and then it had a leak and they found the problem and fixed it with no problem the problem and fixed it with no problem More

by FINAGIRL35 Verified Customer Verified Customer

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Always a very professional and courteous dealership to get any repairs or service I need done. The sales team will go above and beyond to get you the best deal that is available! get any repairs or service I need done. The sales team will go above and beyond to get you the best deal that is available! More

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Great service department and great people! Highly recommend! Will recommend to others. Thank you for all your help! Highly recommend! Will recommend to others. Thank you for all your help! More

by ASHLEIGH.HYUNDAI Verified Customer Verified Customer

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Title: Very Disappointed With My Experience at Bill Dickason I’m extremely disappointed with my experience at Bill Dickason. I purchased my Jeep from the dealership in June 2026, and unfortunately, Dickason I’m extremely disappointed with my experience at Bill Dickason. I purchased my Jeep from the dealership in June 2026, and unfortunately, I started having problems with it almost immediately after leaving the dealership. Since then, I’ve been dealing with ongoing issues, a lengthy repair process, and a frustrating lack of communication. My Jeep has been at the dealership for an extended period of time, and I’ve had to repeatedly reach out just to get basic information about what is happening with my vehicle. I’ve sent multiple emails trying to get updates and trying to speak directly with the General Manager, but getting clear answers and communication has been a major struggle. There have been several times when I was promised a call back, only to never receive one. I shouldn’t have to constantly chase the dealership for information about a vehicle I just purchased. I do want to give credit where it’s due: I appreciate Bill Dickason allowing me to use the loaner vehicles while my Jeep has been there. That has been helpful, and I’m genuinely thankful for that part of the experience. However, the loaner vehicles don’t make up for the lack of communication and the amount of time I’ve spent trying to get answers. I purchased this Jeep expecting to have a reliable vehicle, not to spend months dealing with repair issues and trying to get someone to communicate with me. I hope management takes this review seriously. I would still like the opportunity to speak directly with the GM and work toward a reasonable solution to this situation. Overall, this has been a very frustrating experience. I expected much better customer service from a dealership where I purchased a vehicle, and unfortunately, based on how this situation has been handled, I cannot recommend Bill Dickason. More

by oavila0802 Verified Customer Verified Customer

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Very very very very very very very very very very very very good service thanks very good service thanks More

by willmccartor Verified Customer Verified Customer

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Nathan did an excellent job. He was very professional. Nathan was very knowledgeable. He kept me updated on the process of fixing my vehicle. Gave me fair warning that it was He was very professional. Nathan was very knowledgeable. He kept me updated on the process of fixing my vehicle. Gave me fair warning that it was going to take some time to get the parts needed. Gave me an estimate upfront and it actually more than the final price. Nathan saved me money. I was pleased and will continue to use them to service my truck. More

by ASHANKLE Verified Customer Verified Customer

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Great people, careing & knowledge service advisors. Set the appointment they verified they appointment & got the job done! Set the appointment they verified they appointment & got the job done! More

by Johnny Hinds Verified Customer Verified Customer

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I had a very long and drawn out negative experience at Bill Dickason Chevrolet. I will not be going back.. Bill Dickason Chevrolet. I will not be going back.. More

by chefdm66 Verified Customer Verified Customer

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The dealership did not disclose information regarding the faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dea faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dealerships attention, they refused to speak with us and failed to provide care to the vehicle or supplement us another vehicle for the inconvenience, even though it was 48 hours after the initial purchase. More

by Hallie Kogler Verified Customer Verified Customer

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