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Ashley McCraw
Ashley McCraw at Walt Massey Ford

Ashley McCraw | Page 6

Service Advisor

Walt Massey Ford

1494 U.S. 98 East
Columbia, MS 39429

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Ashley McCraw

August 27, 2025

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Employee Rating

Ashley Mccraw was awesomely polite , outstanding service with updates. Management was hands on unlike most places. Very welcoming and professional. More

by finebyme3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Laird , Erica Gary

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Aug 28, 2025

Walt Massey Ford responded

We’re happy to hear Ashley and the management team made your experience so positive with great communication and a welcoming approach. Thank you for sharing such kind feedback!

August 27, 2025

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Employee Rating

Excellent service and very respectful service department Ms. Ashley McGraw was extremely helpful and kept me informed throughout the time my vehicle was there More

by arbadacarba69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

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Aug 28, 2025

Walt Massey Ford responded

We’re glad to hear Ashley kept you updated and that the service team treated you with respect throughout your visit. Thank you for trusting us with your vehicle!

August 27, 2025

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Employee Rating

Courtesy, clean on time facilities were in clean shape welcome Matt was out treated with courtesy at all times More

by GRAMPPY42
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Erica Gary

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Aug 27, 2025

Walt Massey Ford responded

We’re happy to know you felt welcomed and well taken care of. Thanks for noticing the little details and sharing your experience!

August 21, 2025

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Employee Rating

Good folks to do business with and got the job done in a timely manner. More

by coolunderfire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Erica Gary

Print
Aug 25, 2025

Walt Massey Ford responded

We’re glad to hear our team took good care of you and got everything handled quickly! Thank you for your kind words.

August 20, 2025

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Employee Rating

Always have nice and friendly service. Never have an issue. I highly recommend using this dealership! More

by kgreenlee40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Erica Gary

Print
Aug 21, 2025

Walt Massey Ford responded

We’re so glad to hear our team consistently provides friendly service and makes every visit a good one. Thank you for your recommendation!

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