Ashok Vaswani | Page 3

Service is good, quality of work is good, comfy place to waiting for your car services. Suggest to everyone come to this place buy and service the car. waiting for your car services. Suggest to everyone come to this place buy and service the car. More

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I scheduled a service appt a few days back to receive complimentary services and to have my cabin filter changed on 12/31/2019. I confirmed that I received an email that I could apply a 10% loyalty coupo complimentary services and to have my cabin filter changed on 12/31/2019. I confirmed that I received an email that I could apply a 10% loyalty coupon for the cabin filter. I spoke with Ashok about that. Then on the day of arrival I checked in with Patrick and again verbally mentioned the coupon. He was a bit rushed with me. I had also requested to set an Appt to have my rims checked and never followed up on it. I ended up following up with Ashok about this after my service had been done. I then was brought to the cashier and I paid with cash. I ended up reviewing my receipt when I made it home and it didn’t look like the coupon was added. I then called and a lady from service had confirmed that the coupon wasn’t applied. Then I spoke to Ashok and he said well it’s about $5 but we’d have to give it to you in check. I then said well this was negligence on behalf of Toyota so I shouldn’t have to wait to get this money back. So I said well whatever means that need be I want cash back and you all can figure it out there. This is more of a principles and customer service lesson to them. I don’t know it’s because my age or what it is but I just felt like I was overlooked in this process. Or if this is how these dealerships work. I know customer service and if a customer has to chase you to apply a coupon that the customer has received as part of their loyalty then there is an issue. I have to visit to get my rims checked and for them to “determine” if I can get new rims even though I paid to get warranty for them and I have scratches on them from wear and tear. Just annoying. Even this conversation about the rims was annoying and all I wanted was an estimate of a time of how long it would take to get them checked since the car would need to get dropped off. More

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Service was good and would return for my next maintenance service. I go here because I want genuine Toyota parts. I liked the recommendation they gave for my Toyota service. I go here because I want genuine Toyota parts. I liked the recommendation they gave for my Toyota More

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Ashok was very professional and helpful. He greeted me as soon as I walked in. He made sure all my service needs were met and and even thanked me for my military service. soon as I walked in. He made sure all my service needs were met and and even thanked me for my military service. More

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Ashok Vaswani was great and providing me with great service. It wasn’t a long wait and my car was running in good shape. Thanks again service. It wasn’t a long wait and my car was running in good shape. Thanks again More

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I went to Braintree Toyota to get a routine oil and filter change along with replacing a lost wheel cover. Ashok Vaswani was my advisor and he suggested getting my tires rotated which I had done as we filter change along with replacing a lost wheel cover. Ashok Vaswani was my advisor and he suggested getting my tires rotated which I had done as well as the multi point inspection. Ashoktold me that I needed to replace my cabin air filter and the air filter which was done. Ashok went out of his way to address my needs, very helpful. More

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Ashok is the best service writer at Toyota of Braintree. He is honest, professional, personable and a pleasure to work with. Thank you for your top customer service. Vanessa Sclafani He is honest, professional, personable and a pleasure to work with. Thank you for your top customer service. Vanessa Sclafani More

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Ashok Vaswani was very helpful in getting my car back to me in an hour. I had an appointment to get to. Thanks to his help I was able to get to my appointment. me in an hour. I had an appointment to get to. Thanks to his help I was able to get to my appointment. More

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good experience, good service Ashok and Bruno made every thing with getting my car serviced simple and easy from dropping my car off, waiting, and picking up my car. Ashok and Bruno made every thing with getting my car serviced simple and easy from dropping my car off, waiting, and picking up my car. More

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Oil Change This is a great Toyota Dealership. They are very helpful understanding and energetic at giving you the best possible service.. They always do a thorou This is a great Toyota Dealership. They are very helpful understanding and energetic at giving you the best possible service.. They always do a thorough and complete and quick job!! More

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