Ashton May | Page 17

Exactly what I needed I went to this dealer to check out a preowned Kia, not being 100% sure that I was ready to purchase immediately. My sales guy, Zak, was courteous, we I went to this dealer to check out a preowned Kia, not being 100% sure that I was ready to purchase immediately. My sales guy, Zak, was courteous, welcoming and seemed to have a genuine *interest* in my situation of having financing and cash in hand but not bring in a huge hurry. And although the first car I looked at did end up selling that day to another buyer, Zak was encouraging that we'd find another car. Even after I'd been to some other shops in the following days, Zak politely reached out to me a couple of times to highlight cars they'd recently taken in, and we found the perfect vehicle at a great price/condition that my family is ecstatic about! Finance dude Ashton was awesome to work with: straightforward, no hype, efficient and courteous. He was awesome. Even my encounter with the sales manager Edwin, when surrendering the title to my trade, was pleasant and I genuinely felt like he not only was happy to have made the sale but wanted me to be 100% satisfied. I haven't always had the most awesome interactions w Managers, so this was a nice plus. He took time to tell me where my car had come from and how he'd decided to buy it for the dealership. Couldn't be happier and I'll be buying more from these guys. Thanks Edwin and Zak! More

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Crosstek Purchase Entire staff was very professional. I normally dread the car buying experience. This was the best and easiest car buying experience I have ever had. L Entire staff was very professional. I normally dread the car buying experience. This was the best and easiest car buying experience I have ever had. Love the new Crosstek. More

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Great Place to Purchase Vehicles. Friendly Staff Yes, excellent Sales and Finance people. Special thanks to Tom Talbot and Ashton May. Yes easy buying experience no pressure. Paper work easy. Thanks Yes, excellent Sales and Finance people. Special thanks to Tom Talbot and Ashton May. Yes easy buying experience no pressure. Paper work easy. Thanks so much. More

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Easy Transaction to Purchase new Outback Very pleasant buying experience. Test drove a new Outback with Alex who was very knowledgeable of all the technology available on the Limited w/Eyesig Very pleasant buying experience. Test drove a new Outback with Alex who was very knowledgeable of all the technology available on the Limited w/Eyesight. Told them I wouldn't buy that day, but would get back to them. After considering their offer, I countered with my offer and we were able to reach a good compromise for both. They had the car ready when promised and a after a small glitch, which they fixed quickly, I was off in my new car. I had my own financing arranged and Ashton was very pleasant finishing the paperwork which took less than 15 minutes. More

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Great Service, In and Out I contacted this dealership online after finding a listing for a car on Autotrader that I liked, but was a little above what I budgeted out. Raquel Mi I contacted this dealership online after finding a listing for a car on Autotrader that I liked, but was a little above what I budgeted out. Raquel Mitchell responded promptly, and we agreed on a price quickly. What I really appreciated was that she didn't use any sales pitches or sales language on me. I contacted several other dealerships in the area in the same way, trying to get a price on the car I wanted. Every time I did so, instead of being met with a response like Raquel's, I was given something to the tune of: "We would love to help you find the perfect car you want! When can you come by and see us?" When I responded that I was from out of town and needed to agree on a price on a specific car before coming by, I received basically an identical reply. Could've even been an auto-reply, for all I could tell. What that tells me is you likely want to get me on the lot and try to get a couple extra thousand out of me. With Raquel, the return email was quick, and she got me the price I wanted, as well as telling me what the total would be including TTL, instead of trying the usual "how much do you want to pay a month?" tactic common among many dealerships. She was very patient in answering all of my questions, and even came in on her day off to deliver the car to us personally. Very impressive. I would definitely recommend Huffines to anyone looking for a car in the area, and Raquel in particular. One quick note: finance will still try to sell you extra warranties and coverage, even on a certified pre-owned vehicle, and will list it out as how much you pay monthly rather than the extra cost over the life of the loan, so be prepared for that. That said, Ashton May was very courteous, and I'm fairly certain this is standard practice at every dealership. I'm sure some people like the extra peace of mind, so this did not bother me. While I obviously cannot guarantee this is how they treat every customer, this was by far and away the best, most upfront treatment I got from any dealership, either in Lubbock or in the Dallas area. Being honest about pricing and understanding customer's needs will get my return business every time, even if I have to drive 300+ miles to get there. More

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Happy with buying experience. Ordered my 2016 Subaru Outback & received it way ahead of scheduled delivery date. Was able to get exactly what I wanted at a great price. Ordered my 2016 Subaru Outback & received it way ahead of scheduled delivery date. Was able to get exactly what I wanted at a great price. More

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The 'no pressure' place to buy or lease. For at least the last 10 years I have been a customer of Huffines Kia Subaru Denton. The vehicles I have either bought or leased have performed above For at least the last 10 years I have been a customer of Huffines Kia Subaru Denton. The vehicles I have either bought or leased have performed above and beyond...and very reliable. From the GM (Robert), Sales Mgr (Phill), and all the sales staff (Will McGraw in particular)...I have always been treated with respect. Plus, the service department is exceptional in keeping me up to date about my vehicles. So, if you're looking for a Kia or Subaru...it is definetly worth heading to Denton where you'll be treated fairly and honestly from the time you walk through the door. More

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Great experience My husband, myself and both our children drove from Lubbock, TX to Denton for a Subaru, not only because they had what we wanted, but because Cate You My husband, myself and both our children drove from Lubbock, TX to Denton for a Subaru, not only because they had what we wanted, but because Cate Young and Michael Raupp were very prompt to return our calls, and answered all our questions. Ashton May is a super nice and very knowledgeable gentleman. He helped us with our financial decision. We now call him our friend. Our overall experience traveling for a Subaru to Denton, Tx was worth our time and investment! More

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Great experience! I've never purchased a car from a dealership before, and I was pretty nervous. I was expecting a high-pressure experience, but Ben Frazer was absolute I've never purchased a car from a dealership before, and I was pretty nervous. I was expecting a high-pressure experience, but Ben Frazer was absolutely wonderful to work with, and made the purchase very easy and painless. Ashton was great, too. I would highly recommend Huffines as a place to buy a car. I think the one I bought will last me a long time, but I'll definitely go back to Huffines when I am ready for another one. The car is great, the price was great, and the service was great. I do not hesitate at all in recommending Huffines. Thanks! More

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BEST IN CLASS! Like another reviewer, my husband and I had not test driven a Subaru before. On a whim, (we had assumed we'd be buying another Toyota Prius or Camry) Like another reviewer, my husband and I had not test driven a Subaru before. On a whim, (we had assumed we'd be buying another Toyota Prius or Camry) we went to the Subaru dealer in Denton. Joey Pena met us, worked with us, watched us leave to go to another dealership for possibly getting a different brand of vehicle, then happily greeted us upon our return to him when we realized the Subaru Forester was the best vehicle for the money on the market. Joey is the best - no pressure, no bait and switch, just a sweet, honest guy. Great experience; great vehicle. More

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