Astrid Garcia Benabe | Page 24

They were friendly, knowledgeable, and helpful! I am new to the area and needed a vehicle fast and they provided and worked with me. I am new to the area and needed a vehicle fast and they provided and worked with me. More

by BRIANDOWNEY90 Verified Customer Verified Customer

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I was very pleased with the personnel I worked with, especially Samir. They were all knowledgeable and wanted to arrive at a deal that worked for me. especially Samir. They were all knowledgeable and wanted to arrive at a deal that worked for me. More

by DBROWN6520 Verified Customer Verified Customer

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Excellent service, Travis was great to work with, he got me exactly what I wanted me exactly what I wanted More

by Todd Verified Customer Verified Customer

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Travis was my salesman and he was professional, personable, friendly, and understanding. He listened to exactly what I needed/wanted and was able to use that info to find the perfect vehicle for me personable, friendly, and understanding. He listened to exactly what I needed/wanted and was able to use that info to find the perfect vehicle for me without having a pushy sales approach. The finance department was able to get the numbers to make sense for me. I got the payment at the exact amount I wanted. 10/10 would recommend Travis to anyone! More

by Dallas Verified Customer Verified Customer

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Everything from finding the right vehicle to taking delivery was an enjoyable experience. Everyone was professional and kind. We, are out of state but, will be buying all our future vehicles from Shott delivery was an enjoyable experience. Everyone was professional and kind. We, are out of state but, will be buying all our future vehicles from Shottenkirk! They have put together an amazing group of people who are there to help, NOT take advantage people. More

by CHAZJOLLEY Verified Customer Verified Customer

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I received terrific service and follow up after my purchase. I would recommend Shottenkirk to my friends. purchase. I would recommend Shottenkirk to my friends. More

by SCOTT Verified Customer Verified Customer

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I enjoyed my purchasing experience that is to Dave Balke. However, since leaving the dealership, I am feeling lied to/swindled. First time I went to fill up with gas, the gas pump kept kicking off. This w However, since leaving the dealership, I am feeling lied to/swindled. First time I went to fill up with gas, the gas pump kept kicking off. This was DEFINITELY an issue prior to my purchase and would have been noticed when filling up the car before I left. Instead, it was left to me to deal with. Since my purchase (less than 3 weeks ago), I have had to make 2 trips back to try to get this issue fixed. The dealership is about 2.5 hours away from home so I have spent almost 10 hours driving to get this repaired, not including gas or the additional mileage out on the vehicle. Today, my daughter went to get the part needed replaced to correct the issue. So after driving down, waiting a couple hours for the repair to be completed and then driving hours back, she discovered the issue is still occurring (though maybe not as severely but still significantly). So, I have to continue to try to get this issue fixed? It should have been fixed before my purchase. I'm very frustrated. Dave Balke has been great to communicate with during this process and he is the saving grace for all of this. More

by RMBARRENTINE Verified Customer Verified Customer

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Salesman didn't have accurate info on the vehicle so my purchase fell short off my preferred options. I rushed into the purchase when I should have waited. purchase fell short off my preferred options. I rushed into the purchase when I should have waited. More

by BILL.I.DENNIS Verified Customer Verified Customer

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Dave Balke was a rock star! Nobody better in the business, hands down! This will be the 3rd time I've purchased a car from Shottenkirk and I've always had great service. Nobody better in the business, hands down! This will be the 3rd time I've purchased a car from Shottenkirk and I've always had great service. More

by RLB_WTP Verified Customer Verified Customer

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Everyone at this dealership is super helpful and not overly pushy about anything. Great experience. overly pushy about anything. Great experience. More

by MIKEMORROW482 Verified Customer Verified Customer

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