Astrid Martinez
Astrid Martinez at Mercedes-Benz of Wilkes-Barre
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Astrid Martinez

Sales Associate - Spanish Speaking

Mercedes-Benz of Wilkes-Barre

150 Motorworld Dr
Wilkes-Barre, PA 18702

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4.3
6 Reviews

Dealership Experience

6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.3

6 Reviews

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6 Reviews of Astrid Martinez

April 24, 2024

Dealership Rating
Employee Rating

Astrid contacted me about a 2021 vehicle but when she sent information on the car I inquired about she sent information on a 2019 which I did not inquire. I emailed her to request information on the prop More

by Captaind
Recommend Dealer
No

Other Employees Tagged: Justin Partington

Apr 27, 2024

Mercedes-Benz of Wilkes-Barre responded

We appreciate your feedback about Mercedes-Benz of Wilkes-Barre and take every review seriously. We apologize for your negative experience with our Sales department. The Sales Manager at our sister store, Mercedes-Benz of Silver Spring, has been in contact with you regarding your request. Please continue to contact Keith Nichols at 301-679-4887 or knichols@mileone.com, so he may assist you with all your needs. Thank you.

April 10, 2024

Dealership Rating
Employee Rating

Customer service was exceptional. Astrid had a calm demeanor and answered all my questions in a timely manner. She is and Justin were committed to finding the best vehicle and pricing More

by Kathrynpadula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Partington

Apr 12, 2024

Mercedes-Benz of Wilkes-Barre responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2024

Dealership Rating
Employee Rating

They are very courtesy and Professional people it was so easy and quick to make our business with them . Our sale representative was the best Astrid Martinez thank you so much for heus buying this beautiful More

by Bonillamartinez1826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Mercedes-Benz of Wilkes-Barre responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. Safe travels!

February 23, 2024

Dealership Rating
Employee Rating

Astrid was very patient and helpful and the manager as well. They got us what we think is a great deal and we are glad we decided to take the ride down to Motorworld we got what we wanted and we are pleas More

by LEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2024

Mercedes-Benz of Wilkes-Barre responded

Hello, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2024

Dealership Rating
Employee Rating

Friendly atmosphere and professional staff made a pleasant shopping experience. Our sales person Astrid at Mercedes was courteous, and knowledgeable allowing us to make decisions on the fly and close More

by Shakur.nasir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Partington , Derek Novak

Feb 17, 2024

Mercedes-Benz of Wilkes-Barre responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 29, 2024

Dealership Rating
Employee Rating

Our sales representative, Astrid, was relatively new in her position but she was a pleasure to work with. What she didn’t know at that moment, she found out. She was very patient with us since we went back More

by Jeannerechner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Mercedes-Benz of Wilkes-Barre responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. Our team is available should you require any extra help.

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