Audrey Brazier

I have had quite a few experiences with Audi Atlanta and it is a pleasure working with these folks. Whether we can come to an agreement or not - the important thing is that I was always treated with respect it is a pleasure working with these folks. Whether we can come to an agreement or not - the important thing is that I was always treated with respect and taken care of. First shout out goes to Audrey Brazier. We actually texted for months before actually meeting and in person she was incredible to work with and full of personality. What I loved about Audrey was her communication in those months leading up to my lease maturity date. She was not overaly pushy and respected the boundaries that I set which was asking her to check in every month when the programs/incentives changed. And she did just that. I appreciated her listening and following through instead of spamming me. Outside of being a likable person - she is very knowledgable when it comes to structering is lease which was a relief and really sped up the process. She was also on top of everything ensuring that the buying process could be wrapped up as soon as possible. I think this was the quickest experience I've had purchasing a car and even accounting for a couple of test drives, we still were in and out in record time. Audrey was also very knowledgable about the car which is hit or miss these days. And understandably so because these car linups are ridiculous and there's so much new tech to keep up with, but she was on top of it. I'm hoping she's still around so I can work with her in the future. Lee Andreica was our Finance Director for the tranaction and he was nice to work with. He was funny and brought some levity to a rather serious moment where peopel can be stressed. What I liked about Lee was his consultative approach. Anyone with ample car buying experience knows that the Finance office can be dreadful but Lee made it painless and QUICK which was a plus. Lee allowed us time to review the options presented to us and discuss among oursleves and was knowledgable about the various options which can seem confusing. Lastly, Michael Gerbick who's the GM was great. He runs a tight operation and is very professional. Echoing my previous statement - it's all about respect and Michael shows that even when the customer and the business are at odds. You can see the trickle down effect based on how everyone in the operation acts. Everyone is courteous and professional and it's clear that a high standard has been set. Oh and lastly lastly..Service Department is probably hated more than the Finance office, but they have always been great to work with. Service is often stressfull and can involve bad news, but they are patient, respectful and more importantly true advisors when it comes to making what could be costly decisions. More

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Outstanding customer service on my lease expiration from Ms Audrey Brazier, Lease Maturity Sales Manager. Everything was straightforward, clear, and timely. And she made a point of constantly keeping me up Ms Audrey Brazier, Lease Maturity Sales Manager. Everything was straightforward, clear, and timely. And she made a point of constantly keeping me up to date. Overall I must say this was customer service at its best - an example of how to do things right. More

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Colin is enthusiastic and knowledgeable about his job. He is diligent in his approach to sales and makes a client comfortable while making a decision. It was a pleasure purchasing a car through him. Good He is diligent in his approach to sales and makes a client comfortable while making a decision. It was a pleasure purchasing a car through him. Good job Colin. More

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Brian was extremely responsive throughout the entire process as I was weighing the decision if a lease buyout vs new lease. He gave me all the information I needed to make an informed decision and gave process as I was weighing the decision if a lease buyout vs new lease. He gave me all the information I needed to make an informed decision and gave me the space and time to make that decision which I appreciated. I’d highly recommend Brian for your next Audi buying experience. More

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Great service! Arthur made the sales process easy and painless. Really happy to have worked with him! Arthur made the sales process easy and painless. Really happy to have worked with him! More

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Talk about customer service. Davian was attentive when it came down to my exact search of a vehicle. No time wasted. I was notified what was and what wasn’t available. Truly a no Davian was attentive when it came down to my exact search of a vehicle. No time wasted. I was notified what was and what wasn’t available. Truly a no hassle process. Thanks Davian! More

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Julian was so great to work with! I’ll buy a car from him any day! Great to do business with. He listened, was patient, kind and worked even on his off day to assist me. Audi rocks! any day! Great to do business with. He listened, was patient, kind and worked even on his off day to assist me. Audi rocks! More

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Micah and Danny was great to work with on my new Audi - until next time! until next time! More

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Had an excellent experience with Audi Atlanta. Being out of state it was easy to work with the dealership and sales rep was excellent. of state it was easy to work with the dealership and sales rep was excellent. More

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This is how an auto dealership should be! I'm writing a review here despite not buying a car from them...THAT'S how great my experience with Audi Atlanta has been! Although I was not able to I'm writing a review here despite not buying a car from them...THAT'S how great my experience with Audi Atlanta has been! Although I was not able to get the deal worked out to fit my finances, working with Audrey was the best experience I've ever had in car shopping, and I've bought A LOT of vehicles. She was always courteous, offered suggestions and advice, friendly, funny, all without typical salesperson pressure and being annoying like most are. I WILL continue to explore their offerings in the future solely because of her and her help. More

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