Augusto Medrano

The driver that came and picked me up from home seemed distracted. He tail gated other carsand He was so distracted that he had to make a hard left turn in the turn around lane that we almost went over t distracted. He tail gated other carsand He was so distracted that he had to make a hard left turn in the turn around lane that we almost went over the curb. More

by kmrk7142003 Verified Customer Verified Customer

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Amazing, fast and smooth process. The guys at clay Cooley ford are awesome to work with. The guys at clay Cooley ford are awesome to work with. More

by dlowe1323 Verified Customer Verified Customer

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Great service on my car! The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stres The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stress-free. I definitely trust them with my vehicle and would recommend this dealership and my service advisor Alec to anyone needing reliable service. More

by CRISTINACANIZALES88 Verified Customer Verified Customer

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They’re all totally awesome. It was the best experience I’ve ever had buying a car. It was the best experience I’ve ever had buying a car. More

by valeraatkisson Verified Customer Verified Customer

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The service was awesome customer service friendly professional. Jared is a role model for the ford motor company and clay cooley professional. Jared is a role model for the ford motor company and clay cooley More

by kenbrown918 Verified Customer Verified Customer

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Pick up and delivery was great. I don’t drive very much and was glad to have someone else drive to find possible problems. No problems. I was kept informed by service dept. gold I don’t drive very much and was glad to have someone else drive to find possible problems. No problems. I was kept informed by service dept. gold star service. More

by Janice Farris Verified Customer Verified Customer

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My experience with my sales guy, Jason Long was overall pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although he doesn't have much power and changing the outcome. He tried to make the situation better by talking with me. He even had a follow up phone call. But I have to say, my overall experience was Clay Clooney was terrible. Sold me a car that had bad bearings on the front end, a busted radiator hose and completely bad coil packs. Had to pay out of pocket for new bearings on the front passenger side wheel and a complete new tune up. Almost $1,000 in repairs on a vehicle just weeks old. Clay Clooney dealership assured they would help me with any issues and told me they inspected the expedition thoroughly. That was false. They did fix the broken hose only because it busted on the way home from buying the car. More

by framor9 Verified Customer Verified Customer

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Kevin promised various things that would come along with the purchase of the vehicle. This including weather tech mats, customization of the cars emblems, refund for pre purchased keys. Once the car was pur the purchase of the vehicle. This including weather tech mats, customization of the cars emblems, refund for pre purchased keys. Once the car was purchased it took constant back and forth to get these things completed. He let us know that he payed for the customization out of pocket, which is unprofessional of him. It took 4 weeks to see a refund for the keys and the mats he said he couldnt do. Although were multiple text messages agreeing to everything. His communication is awful and his professionalism is the lowest ive seen. Would not return. More

by lauraalyssamartinez Verified Customer Verified Customer

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My vehicle was immediately returned the day I bought it due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the re due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the repair was made. One week later I'm paying out of pocket for new wheel bearings on the front left side. Two weeks later I'm paying out of pocket for a complete tune up because the Expedition is misfiring. Both times the dealership would not do anything to help my situation. The service manager herself said the vehicle will be completely inspected THESE CARS ARE NOT INSPECTED PROPERLY. Never, will I buy another vehicle from Clay Clooney. Worse car experience ever... More

by framor9 Verified Customer Verified Customer

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We really happy with Efrain very professional and honest person. I recommend 100% Clay Cooley Ford Arlington & Efrain person. I recommend 100% Clay Cooley Ford Arlington & Efrain More

by maisabelflo Verified Customer Verified Customer

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