Austin Ash
Austin Ash at Jaguar Akron

Austin Ash

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Austin Ash

February 07, 2026

Dealership Rating
Employee Rating

Great staff and great service. It’s good to have a factory maintenance option nearby. The dealership needs to get rid of ai phone systems and have a person answer every call. Custo More

by B
Service Time
Recommend Dealer
Yes
Feb 13, 2026

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

February 05, 2026

Dealership Rating
Employee Rating

Dylan is always so efficient with all of my transactions at the dealership. I appreciate his transparency & attention to detail that make my experience smooth every time I’m there. More

by SHANEM2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, Dylan Sutton

Feb 13, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 22, 2026

Dealership Rating
Employee Rating

It would have been nice for the Service Rep to know ahead of time if the customer had any service agreement pre purchased before disclosing the total cost of service that was provided on Monday, January 19th More

by L.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice

Jan 22, 2026

Jaguar Akron responded

Thank you for taking the time to provide us with this feedback.

January 20, 2026

Dealership Rating
Employee Rating

Solved my issues quickly. Was less expensive than I thought it would be Pleasant experience More

by Dcseaberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton

Jan 22, 2026

Jaguar Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 31, 2025

Dealership Rating
Employee Rating

Very efficient service on time and complete at a fair price at a time convenient for me More

by TED32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Jaguar Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 13, 2025

Dealership Rating
Employee Rating

Exceptional service by the team! I greatly appreciate the help by Austin during my visit, and Dylan‘s prompt response earlier in the day helping me prepare for the service visit. More

by LDZELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton

Dec 16, 2025

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 27, 2025

Dealership Rating
Employee Rating

Exceptional service every time at Jaguar Akron. Warm, welcoming atmosphere with a team you can truly trust. Always confident in their work. More

by Tim D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 08, 2025

Dealership Rating
Employee Rating

Great dealership. The fact that your owner uses AI for the phone reception without first informing the customer first is deplorable. More

by Rkopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

November 07, 2025

Dealership Rating
Employee Rating

Dillion was great to work. Very informative, kept me updated throughout the service. Dealership was impressive and very accommodating. I was very pleased and impressed overall More

by Turner8396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton

Nov 12, 2025

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2025

Dealership Rating
Employee Rating

Nice and good service. Why do I have to write 15 words? Really? It seems ridiculous. More

by JTIMKEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice

Oct 29, 2025

Jaguar Akron responded

We appreciate your 5-star rating!

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