Dylan Sutton
Dylan Sutton at Jaguar Akron

Dylan Sutton

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Dylan Sutton

April 07, 2026

Dealership Rating
Employee Rating

Great customer service. Quick and curious He is always very helpful. This 15 word requirement is ridiculous More

by anitahoward17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Jaguar Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 04, 2026

Dealership Rating
Employee Rating

Everything was well handled from communications to work done on the F type All was good More

by michaelrkisha
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton

Apr 09, 2026

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 03, 2026

Dealership Rating
Employee Rating

If enough vehicles are not being sold and or people are not coming in for service, good hard working elderly people should not be taken advantage of. More

by sylvesterstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Graf

Apr 09, 2026

Jaguar Akron responded

Sylvester. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 03, 2026

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Employee Rating

I have had nothing but a good experience with them, communication is clear and they are easy to deal with! More

by Isaak Shetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Jaguar Akron responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 28, 2026

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Employee Rating

Great people to work with. Process was smooth! Mike the finance guy was great and Justin the salesman was awesome!!! More

by ADIMMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 20, 2026

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Employee Rating

Better off taking your luxury car to Westside land rover for service. They won't run up the price on. Unethical behavior being displayed at this dealership. More

by Keithmcleod25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Jaguar Akron responded

We value and appreciate your business, Keith. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 19, 2026

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Employee Rating

Professional and courteous. Excellent service.provided by all personnel. Mechanic was well qualified and knowledgeable. More

by Mike Edminister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 16, 2026

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Employee Rating

Very friendly, clean facility with a comfortable waiting area. Work was done while I wated. And honest, I hadn't realized that my oil change was covered on my pre certified jaguar. Highly recommend. For g More

by Chris Hornacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 13, 2026

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Employee Rating

Dylan is great to work with & I really appreciate the service video that is provided with each visit. More

by beckyd7765@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 12, 2026

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Employee Rating

My vehicle was left at the dealership for over 2 weeks and nothing was done. I drove up from Florida and picked up my vehicle and was able to fix it in a few hours with no problems. It was obvious to me t More

by Stevenmears63
Recommend Dealer
No

Other Employees Tagged: Dylan Sutton

Mar 13, 2026

Jaguar Akron responded

We value and appreciate your business, Steven. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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