Austin Carr
Austin Carr at Toyota of Tampa Bay

Austin Carr

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
245 Reviews
4.7

245 Reviews

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245 Reviews of Austin Carr

March 27, 2026

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Employee Rating

Exceptional service. Very caring. Nice waiting area. Explained things very well. Very polite. Excellent place. More

by Darlene Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ezra

Mar 27, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience with our service team. We’re glad you found the waiting area comfortable and that our staff explained everything clearly and politely. We look forward to assisting you again with your Toyota Corolla.

March 17, 2026

Dealership Rating
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Great dealer very professional the service was done in a timely manner thanks you so much I really recommend this dealer More

by KBC28
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear that our team handled your Toyota RAV4 service efficiently and professionally. Austin and everyone here appreciate your recommendation and look forward to helping you again.

March 10, 2026

Dealership Rating
Employee Rating

Austin is a excellent service professional. The service was on time, didn't take long and covered everything in the inspection. 5 Stars! Always an excellent experience. More

by jeffpilot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynne Hudson

Mar 10, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear our service was prompt and thorough. We’ll share your compliments with Austin, who excels at delivering efficient inspections. Thank you for choosing us; we look forward to servicing your Toyota.

March 04, 2026

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After visiting several Toyota dealerships for service, Toyota of Tampa Bay is the best for getting your car serviced. The employees are very personable, professional, and take the time to explain the serv More

by rod.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Johnson, Chris Ketcham, and my mechanic whose name is on the service record but the this record is not in front of me. Thank you very much

Mar 04, 2026

Toyota of Tampa Bay responded

We appreciate you choosing us again for your 2018 Toyota RAV4 Hybrid service. It’s great to hear our team clearly explained the 94-month maintenance and additional needs. We look forward to assisting you on your next visit.

February 27, 2026

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My service advisor Robert was fantastic. He explained everything thoroughly and I appreciate the time he took to do that. More

by DLCORPUZ04
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Toyota of Tampa Bay responded

Thank you for highlighting the thorough explanations from our service team. We’re pleased that our advisor took the time to walk you through each step of your RAV4’s service. We appreciate your feedback and look forward to assisting you again.

January 27, 2026

Dealership Rating
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Fast easy and reliable service, very trustworthy and I wouldn’t take my car anywhere else More

by alexander.leseman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 27, 2026

Toyota of Tampa Bay responded

Thank you for choosing Toyota of Tampa Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2026

Dealership Rating
Employee Rating

Austin was great. He was able to swiftly resolve my concerns and perform a timely troubleshooting while working on keeping the cost down. Thank you More

by yasmanibc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2026

Dealership Rating
Employee Rating

Overall great experience. Attentive staff since arriving. Austin was extremely helpful and provided excellent customer service. More

by Joe Porta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2025

Dealership Rating
Employee Rating

Simple issue at the end. It Took 4 hours to solve. I left extremely irritated More

by jason.harder1
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Toyota of Tampa Bay responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jason, and hopefully, we can get to the bottom of this.

December 20, 2025

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Employee Rating

They were timely, kept me updated, and guided me through my options. I appreciate the care put into the overall experience. More

by Kristin_Ives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

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