Austin Coffel
Austin Coffel at Tom Wood Honda
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Austin Coffel | Page 3

Sales

Tom Wood Honda

5920 S Scatterfield Rd
Anderson, IN 46013

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4.6
33 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

7 yrs, 1 mo

Specialties & Trainings

Honda sales Master

4.6

33 Reviews

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33 Reviews of Austin Coffel

January 04, 2021

Dealership Rating
Employee Rating

Tom Wood provided great customer service! Austin Coffel went above and beyond. It was by far the easiest purchase of a vehicle I have experienced. Thank you! More

by Sally
Recommend Dealer
Yes
Jan 04, 2021

Tom Wood Honda responded

Hi Sally - Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Austin. Congratulations on your new vehicle, and we hope to see you back at Tom Wood Honda down the road!

November 23, 2020

Dealership Rating
Employee Rating

no response from anyone at the dealership after multiple attempts to reach them so nice to be treated like that, makes a customer feel really appreciated More

by aa1pr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jon-Michael Pardue, Alec Huffman , Earl Berkebile, Charles Hamilton, Jordan Jessup, Zack Logan, David Rees

Dec 08, 2020

Tom Wood Honda responded

I sincerely apologize for the lack of communication on our end. I assure you that it was not our intention to let this slip through the cracks, and I would be more than willing to speak with you directly about your concerns. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Damien Richardson - General Manager - 765-203-0015

November 21, 2020

Dealership Rating
Employee Rating

Austin and Jason made our transaction painless and fun! They were courteous of our requests due to Covid, professional and Austin knows his product! Thanks again for the great service. We love our Civic Ha More

by SonicGrayHatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood

Nov 24, 2020

Tom Wood Honda responded

Thank you for shopping at Tom Wood Honda and for sharing your feedback. We are thrilled to hear that Austin and Jason were such a pleasure to work with throughout the purchase of your vehicle. On behalf of all of us here, safe travels in your Honda Civic!

November 11, 2020

Dealership Rating
Employee Rating

The dealer shop great dont always agree w prices tire rotation should be in w okl change not extra.sales people are great oil change a little high. More

by walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Dalbey

Nov 11, 2020

Tom Wood Honda responded

Walker, thank you for taking the time to leave us this review and feedback. We are grateful for your business here, and we will certainly share this with our team. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

May 07, 2020

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Employee Rating

Austin gave exception service, I traded in my Honda Civic that I had purchased from Tom Wood Honda in December of 2018, because i wanted something new. He worked with me to find the perfect 2020 CRV. Highly More

by ONE HAPPY CUSTOMER
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood

May 07, 2020

Tom Wood Honda responded

Thank you for leaving us a review! We're so glad to hear that Austin helped you into a 2020 Honda CR-V. Congrats & safe travels from everyone at Tom Wood Honda!

March 13, 2020

Dealership Rating
Employee Rating

Salesman Austin Coffel was outstanding. I came in wanting two Honda Civics for my children. Austin was able to put together an outstanding deal that fit my family’s need. Austin was able to answer all my que More

by Dave
Recommend Dealer
Yes
Mar 13, 2020

Tom Wood Honda responded

This is a fantastic review! Thank you for taking the time to share your experience with Tom Wood Honda, Dave. We're thrilled to hear that Austin took such excellent care of you and went the extra mile to accommodate you and your family's needs. We know he will be as touched by your kind recommendation as we are!

March 06, 2020

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Employee Rating

We were trading vehicles as we have before.Difference was quoted the first time without negotiations. Also Austin did a first class job of educating us and preparing us for the trip home. More

by dougrms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood , Jeremy Rodecap, finance rep do not remember his name but first class

Mar 06, 2020

Tom Wood Honda responded

Thank you for the 5-star review! We are so pleased to hear that you enjoyed working with Austin here at Tom Wood Honda. We hope that you enjoy your newly purchased vehicle!

October 02, 2019

Dealership Rating
Employee Rating

Austin Coffel was AWESOME!!! to deal with. Great dealership they made the buying process smooth and easy. They Spent time explaining details. Thanks for your help and service. More

by Josh
Recommend Dealer
Yes

Other Employees Tagged: Zack Logan

Oct 02, 2019

Tom Wood Honda responded

It's our job to make sure that the new vehicle process is seamless, and we are pleased to know were able to do so for you! Thanks for your kind words, stop back anytime.

September 04, 2019

Dealership Rating
Employee Rating

BEST CAR BUYING EXPERIENCE EVER! Not only was Austin EXTREMELY knowledgeable about any and every vehicle I had questions about, he was also extremely kind and patient while I made my More

by ONE HAPPY CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2019

Tom Wood Honda responded

We’re thankful for your positive review. If you know others looking for a quality used vehicle, please send them our way. We promise we’ll take good care of them.

August 23, 2019

Dealership Rating
Employee Rating

Excellent New Car Experience I had a great experience working with Austin that put me into a 2019 Honda Civic.He made the process extremely easy and answered all the questions acc More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2019

Tom Wood Honda responded

Thanks for the kind words. Now be sure and tell everyone. We promise we’ll take good care of them too.

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