Austin Faul
Austin Faul at Schomp BMW
Refer Me

Austin Faul | Page 6

Senior Client Advisor, Certified Mentor

Schomp BMW

1190 Plum Valley Ln
Highlands Ranch, CO 80129

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4.9
58 Reviews

Hello, my name is Austin Faul and I am originally from Wisconsin. I moved to Colorado in 2018 and jumped right into the automotive industry after previously doing factory work. I started out with Schomp MINI before moving over to Schomp BMW. My favorite vehicle model is the BMW M3, always has been, always will be. When I am not at work, you can find me traveling, skiing, playing video games, or doing anything car related!

Dealership Experience

3 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

58 Reviews

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58 Reviews of Austin Faul

March 18, 2021

Dealership Rating
Employee Rating

Austin Faul handled my purchase from start to finish with patience, expert knowledge, and transparency. I couldn’t be happier to drive off the lot! More

by timleiphart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ben Wegener

Mar 19, 2021

Schomp BMW responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Austin delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you again at Schomp BMW of Highlands Ranch!

March 16, 2021

Dealership Rating
Employee Rating

Very knowledgeable and friendly. Working with him was a very pleasant experience. Overall we were able to pick out the car a close the deal. More

by sljones53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garrett Bourcier

Mar 17, 2021

Schomp BMW responded

Congratulations on your new vehicle! We are delighted to hear that you received excellent service from our Schomp BMW of Highlands Ranch team. Thank you for trusting us with this purchase!

March 13, 2021

Dealership Rating
Employee Rating

Austin and Schomp BMW team are above satisfaction to work with! Austin explained everything from beginning to end. I would recommend all my family and friends! More

by RMartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2021

Schomp BMW responded

Thank you for taking the time to leave us a review! Austin is an excellent member of our team at Schomp BMW of Highlands Ranch, and we will certainly let him know that you appreciate his help. It means a lot to know that you will recommend us to others, and we hope to see you again sometime!

March 10, 2021

Dealership Rating
Employee Rating

They were easy to work with and treated us great! Their showroom is the most impressive one I have ever visited. I think you will have a wonderful experience buying from them. More

by Dustan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2021

Schomp BMW responded

Dustan, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Schomp BMW of Highlands Ranch, and we hope that you continue to enjoy your newly purchased vehicle!

March 01, 2021

Dealership Rating
Employee Rating

Dealership was very professional. Austin was very helpful and described the car in a professional manner. His knowledge on the business seemed very good and his managers were very professional. More

by Chris2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2021

Schomp BMW responded

Chris - Thank you so much for reviewing Schomp BMW of Highlands Ranch! We are so happy to hear that Austin could assist with your purchase and we appreciate you giving him a shout-out. Enjoy your new ride!

February 25, 2021

Dealership Rating
Employee Rating

Austin Faul was great to work with. He made the process smooth and easy and was on top of collecting the documentation necessary to enact this transaction. More

by M Meyer
Recommend Dealer
Yes
Feb 25, 2021

Schomp BMW responded

We're thrilled to hear that Austin made your car-buying experience so seamless and professional! Thank you for trusting Schomp BMW of Highlands Ranch with your business, and congratulations on your new vehicle!

December 13, 2020

Dealership Rating
Employee Rating

Austin and Jeremy came through for me and delivered. I dread buying a car but they made the experience worthwhile!! Thank you both for your commitment to customer satisfaction!! I would definitely come ba More

by C.Stock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Schomp BMW responded

Thank you for taking the time to leave us a review! Austin and Jeremy are both excellent members of our team at Schomp BMW of Highlands Ranch, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

July 21, 2020

Dealership Rating
Employee Rating

Customer follow up failure Since I purchased a 2020 BMW X5 last month, I've relied on You Tube for tutorials on the operation of this amazing automobile. Truly a marvel in tech More

by cardenas43
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Andrew Sapoznik

Aug 05, 2020

Schomp BMW responded

I am so sorry for our lack of communication. We want customers to be confident behind the wheel and while I am glad to hear you have been educating yourself on your vehicle's features, I apologize for not being more involved post-purchase. I'd like to step in here to make sure your concerns have been addressed and I will speak with the right people on my team. I am afraid I won't be able to get in touch without your full name so please reach out to me at your convenience. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com

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