Austin Hernandez | Page 17

Austin is the BEST salesman I have ever dealt with. He made this car buying experience so easy. He is knowledgeable and helpful! I would recommend him to anyone looking to buy a car!! made this car buying experience so easy. He is knowledgeable and helpful! I would recommend him to anyone looking to buy a car!! More

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I received a very easy and quick experience during the purchase of my brand new hyundai Kona I'd especially like to thank Austin and Barth. purchase of my brand new hyundai Kona I'd especially like to thank Austin and Barth. More

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Barth is an awesome human being. He is an honest and caring individual. He went above and beyond helping me with the initial purchase my Venue and the later purchase of my Kona. I highly recommend him caring individual. He went above and beyond helping me with the initial purchase my Venue and the later purchase of my Kona. I highly recommend him and Phillips Hyundai of Bradley. Barth is a real asset to their team. More

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Austin was wonderful to work with. He was patient and very understanding when answering my questions. The whole process was pleasant and went very smoothly. He even helped me set up my Bluetooth. Phil very understanding when answering my questions. The whole process was pleasant and went very smoothly. He even helped me set up my Bluetooth. Phillips Auto Group of Bradley gets my highest recommendation! The premises was very clean, and all the people we dealt with were friendly, kind, and very knowledgeable. I would give everyone and Phillips Auto Group more than 5 stars if it were possible! Thank you to everyone at Phillips Auto Groupd of Bradley, Inc. I am one super happy customer! And, the great price was certainly a big factor! More

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The dealer found the car I wanted on a Thursday. They kept telling me the car would be in (from another dealer) the next day and the next.... On Saturday- I bought the car so all I needed to do was picke kept telling me the car would be in (from another dealer) the next day and the next.... On Saturday- I bought the car so all I needed to do was picked up the car on Monday. Finally on Thursday (the week later) I got the car. But, they forgot to give me the paperwork I had signed from the previous Saturday and the car was not thoroughly cleaned. (White stain on back seat- inside windows no cleaned at all). Although I love my Santa Fe- the dealership really dropped the ball on my deal. More

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Very patient with all my questions. Went over all aspects of the car. Was a good passenger during ride with me driving a manual after many years. Great experience. of the car. Was a good passenger during ride with me driving a manual after many years. Great experience. More

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I would highly recommend Phillips in Bradley Il as your one stop shop for a vehicle! My wife and I worked with Austin and he was absolutely amazing! We came in with intent on buying one vehicle and left one stop shop for a vehicle! My wife and I worked with Austin and he was absolutely amazing! We came in with intent on buying one vehicle and left with two! Austin was professional, did not apply any pressure, and worked to get us the vehicles we really wanted. Austin and Barth teamed up to get our paperwork completed and it was the simplest and best car buying experience ever! Thank you Austin and Barth we will be back! More

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Austin was great to work with! Austin was very Professional. He was able to get me a good deal on my little Chevy Trax. Thanks for all your patients and understanding. I love my new Austin was very Professional. He was able to get me a good deal on my little Chevy Trax. Thanks for all your patients and understanding. I love my new car!! More

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Austin was very professional throughout. We feel he went above and beyond to make sure we were able to get the car that we wanted. I would recommend him to family and friends. above and beyond to make sure we were able to get the car that we wanted. I would recommend him to family and friends. More

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Austin reached out to me following my True Car request along with several other dealerships. 3 out of 4 dealers followed through on my request for "out-the-door" price but only Austin showed me an actual along with several other dealerships. 3 out of 4 dealers followed through on my request for "out-the-door" price but only Austin showed me an actual purchase agreement form so I could see exactly what I was paying. After some back and forth emails, we settled on a price that could not be beaten by any of the other dealerships when I showed them Phillip's price. There were no surprises, and I ended up paying exactly what I was anticipating paying. The entire process was quick (relatively speaking, as you can only buy a car so quickly) but it was a very streamlined and pain-free car buying experience. Austin was kind, professional, and easy to work with. The only issue I had is related to financing. One of the offers on Hyundai's website is 0% financing with deferred payments for 90 days. I qualified for the 0% and realized later that the date I was given for the first payment is not 90 days but 45 days. I spoke to Mike Harris about this and was told they didn't know I wanted to take advantage of the 90 days (hmmm???). I was under the impression if you qualified for the 0% you would automatically be getting the 90-day deferment. He said I could come in and redo the paperwork (which would be an hour RT drive for me), or contact Hyundai after the loan is funded. I chose to contact Hyundai, so hopefully, they will in fact grant the deferment. There is nothing on Hyundai's website indicating the 0% financing and deferred payments are not a package deal or that I needed to request it. Other than this hiccup, everything was good. More

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